Once Upon A Child vs Toys R Us

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Once Upon A Child

Kids' Stores
  • 0 ISSUES RESOLVED
  • 229 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $69 AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
Layout of Store
  • Simple 1
  • Small 1
  • Some nice clerks 1
  • There is a good variety 1
  • Very upset 1

Customers don't like

  • Clerks attitude13
  • Service7
  • Staff incompetence7
  • Customer service6
  • Workers6

Products by Once Upon A Child

No items

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Toys R Us

Kids' Stores
  • 1 ISSUES RESOLVED
  • 331 TOTAL REVIEWS
  • $19.5K CLAIMED LOSSES
  • $185 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
Layout of Store
  • Easy online shopping 4
  • Price 3
  • Toys 2
  • Variety of products 2
  • User friendly website 2

Customers don't like

  • Customer service20
  • Incompetent representative12
  • Being cheated on refund amount7
  • Bad customer service5
  • Never received item5

Products by Toys R Us

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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