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On Demand Bay

Telecommunications
  • 0 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $599 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Customer service 9
  • Product development 8
  • Product quality 3

Customers don't like

  • Lies4
  • Fake3
  • Spam2

Products by On Demand Bay

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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1468 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Customer service14
  • Frequent cable outages14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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