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Omni Hotel

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $6.8K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Rooms and service are excellent 1
  • Racist staement by david 1
  • Ocean 1
  • Good customer service 1

Customers don't like

  • Waiting to check into room1
  • How i was treated and the conditions1
  • Deceit1
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1140 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $437 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Price 3
  • Complete dishonest business model 3
  • Chat feature 3
  • Ease of booking 2
  • Your people were friendly and patient 1

Customers don't like

  • Horrible customer service64
  • Did not receive refund18
  • Given the runaround9
  • Poor phone service7
  • Failure to disclose and resolve6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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