PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Schwans and Omaha Steaks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Schwans

Schwans

2.5
Omaha Steaks

Omaha Steaks

Has verified representatives
2.6
Schwans
Omaha Steaks

Schwans and Omaha Steaks Overview

Total reviews
616
311
Company responses
0
187
Issues resolved
8
3

Schwans was first mentioned on PissedConsumer on Jan 22, 2008 and since then this brand received 616 reviews. It is 305 reviews more than Omaha Steaks received since Mar 17, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Schwans customer support team and Omaha Steaks customer service.

Schwans and Omaha Steaks Consumer Ratings

Rank
9 out of 353 in Food Delivery category
65 out of 1015 in Food Manufacturers category
Customer service
19 in category
144 in category
Website
12 in category
122 in category
Diversity of Products or Services
10 in category
132 in category

Schwans and Omaha Steaks Rating Details

Customer service
2 (237 reviews)
1.6 (130 reviews)
Reviewer's quote

...Personally, I believe that's *** poor customer service. Six cents. Good God..

PissedConsumer1719759

...I promise you - I'll do my very best to spread the word so you can measure the value of good customer service. -----Original Message----- From: custserv@omahasteaks. com Sent: Tuesday, September 17, 2019 7:14 PM To: rbankhead55@gmail...

PissedConsumer1657739
Website
3 (211 reviews)
2.3 (114 reviews)
Reviewer's quote

...The rep tells me that if something is not allowed the Schwan's website will not allow it so the second code should have been accepted. He tells me he is referring this to someone and they will call me within 2 days. I receive no call from Schwan's...

Lisa B

...The website stated the combos included free shipping. I was charged shipping for both combos and when I inquired about this I was told they did not include free shipping. I did not argue as I just wanted the orders delivered...

Kelley B
Diversity of Products or Services
3.1 (200 reviews)
2.3 (106 reviews)
Reviewer's quote

ordered food two weeks in advance still waiting 4 Weeks later take my money you know you can cry to me all you want but all I wanted what's my food now I got an empty freezer waiting for them to deliver if they ever do their food is not as the same as it was and delivery sucks I recommend not going...

Katty

Unlike others, I've had nothing but great experiences and great meat from Omaha steaks. I chuckled at the picture of frozen meat in a complaint. How did you think they would ship them to you, fresh or on the hoof yet? Like I said, the steaks, chicken, fish, sides and desserts have all been top...

Maggie L

Schwans and Omaha Steaks Pros and Cons

Pros
  • Veggies
  • Quality of the food and the variety
  • Products
  • Quality of the meats
  • Numerous selections
  • I have liked the product until now
Cons
  • Terrible customer service
  • Runaround
  • Lack of delivery
  • Customer service
  • Missing product poor customer service
  • Customer service they didnt care one way or the other

Schwans and Omaha Steaks Most Positive Reviews

Top rated reviews
5

I bought frozen whole strawberries, I thawed some like suggested but they did not taste well. Too soft and had an after...

5

Several weeks ago I placed an order with Omaha Steaks I ordered the filet mignon dumplings and put a negative review...

Schwans and Omaha Steaks Most Critical Reviews

Lowest rated reviews
1

I placed an order with Schwans on 2/19/15 and was told delivery would be on 2/23. Then it was changed to 2/24. Then it...

1

They bombard you with emails and mail showing major discounts. Then when you order they will tell you it does not...

Schwans and Omaha Steaks Latest Reviews

Recent published reviews

Do not send me text messages!!!!
Peggy Perkins

Read all 616 reviews
3.4

Placing order this morning and phone went dead and your survey came on before I was done.Hung up and called back asking...

Read all 311 reviews

Schwans and Omaha Steaks Products and Services

Most reviewed product and services
  • Schwans Delivery Service (173 reviews)
  • Schwans Customer Care (41 reviews)
  • Schwans Vehicle Driver (24 reviews)
  • Omaha Steaks Shipping Service (39 reviews)
  • Omaha Steaks Steak (37 reviews)
  • Omaha Steaks Customer Care (32 reviews)