PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Schwans and Omaha Steaks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Schwans

Schwans

2.5
Omaha Steaks

Omaha Steaks

Has Verified Representatives
2.7
Schwans
Omaha Steaks

Schwans and Omaha Steaks Overview

Total reviews
682
384
Company responses
0
263
Issues resolved
8
3

Schwans and Omaha Steaks Consumer Ratings

Rank
11 out of 261 in Food Delivery category
80 out of 775 in Food Manufacturers category
Customer service
18 in category
168 in category
Website
22 in category
147 in category
Diversity of Products or Services
11 in category
161 in category
Discounts and Special Offers
6 in category
142 in category

Schwans and Omaha Steaks Rating Details

Customer service
1.9 (264 reviews)
1.6 (165 reviews)
Reviewer's quote

...Let's say I think their Customer Service is so bad that you get tired of holding and arguing and just give up..

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...Customer service was fine but didn't seem to care at all..

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Website
3 (231 reviews)
2.3 (147 reviews)
Reviewer's quote

...Not on the app, not on Schwan's website. We called their CS number, there is usually always someone there. We received a recording that essentially said, "Call tomorrow...

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I informed them other more reliable (my opinion, cant be sued for ones opinion) like Costco and Target show on their website there could be shipping delays due to COVID-19. Omaha Steaks took our payment so theyre making interest in our money and no shipment. I feel you should beware doing business...

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Diversity of Products or Services
3.1 (218 reviews)
2.3 (140 reviews)
Reviewer's quote

...Good products though. Great biscuits, and cod!..

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Ordered over $400 worth of beef products 4-19-20. It took contacting customer service to get me the free shipping and free product I had coming after joining the membership program I had a shipping date that canceled 3 times! Customer service rather than prioritizing the shipment accepted my...

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Discounts and Special Offers
2.5 (215 reviews)
1.9 (145 reviews)
Reviewer's quote

...But I like certain things Schwan's offers. The chicken *** #502 are trimmed great-no fat or skin and individually wrapped. Pricier than supermarket sales but I hate trimming chicken so to me it is worth it...

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I ordered $130 of meat!! It is my grand daughters first birthday and I wanted everything to be super special. Well I sat the last 2- days waiting for my order. The tracking number shows label created waiting on package with Fed Ex...

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Schwans and Omaha Steaks Pros and Cons

Pros
  • Food is very good if it arrives
  • Veggies
  • Reliable delivery
  • Quality of the meats
  • Numerous selections
  • I have liked the product until now
Cons
  • Terrible customer service
  • Wait time for customer service
  • Runaround
  • Customer service
  • Missing product poor customer service
  • Tiny portions

Schwans and Omaha Steaks Most Positive Reviews

Top rated reviews
5

I bought frozen whole strawberries, I thawed some like suggested but they did not taste well. Too soft and had an after...

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5

Several weeks ago I placed an order with Omaha Steaks I ordered the filet mignon dumplings and put a negative review...

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5

Idk where some of these people work at but I make really good money and work 8hrs a day four days a week.and hourly pay...

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5

Shipping new product to replace hot product

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Schwans and Omaha Steaks Most Critical Reviews

Lowest rated reviews
1

I placed an order with Schwans on 2/19/15 and was told delivery would be on 2/23. Then it was changed to 2/24. Then it...

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1

They bombard you with emails and mail showing major discounts. Then when you order they will tell you it does not...

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1

I ordered from them 3 months ago and still haven't got my food. I have emailed and called several times and they have...

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1

I always thought it was overpriced but saw the TV Xmas ad for $188.00 worth of steaks for $49.99. So I fell for the ad....

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Schwans and Omaha Steaks Latest Reviews

Recent published reviews
No votes

We are an Electrical Company out of Weatherford, TX and Schwan's called to have service done at their Fort Worth, TX...

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2.2

Ordered $300.00 worth over merchandise. Wait over a week. Then on the day it was going to be delivered, I get email it...

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No votes

Hello,
My wife enjoys buying and eating your products but I'm afraid she will not be purchasing your #677 pepperoni and c...

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No votes

dry ice left . everything else appears to be frozen. Wanted to let you know about this error in shipping

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Schwans and Omaha Steaks Products and Services

Most reviewed product and services
  • Schwans Delivery Service (177 reviews)
  • Schwans Customer Care (45 reviews)
  • Schwans Vehicle Driver (24 reviews)
  • Omaha Steaks Shipping Service (42 reviews)
  • Omaha Steaks Steak (41 reviews)
  • Omaha Steaks Customer Care (36 reviews)