PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Omaha Steaks and Schwans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Omaha Steaks

Omaha Steaks

Has verified representatives
2.4
Schwans

Schwans

2.5
Omaha Steaks
Schwans

Omaha Steaks and Schwans Overview

Total reviews
317
619
Company responses
187
0
Issues resolved
3
8

Schwans was first mentioned on PissedConsumer on Jan 22, 2008 and since then this brand received 619 reviews. It is 302 reviews more than Omaha Steaks received since Mar 17, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Omaha Steaks customer support team and Schwans customer service.

Omaha Steaks and Schwans Consumer Ratings

Rank
88 out of 1022 in Food Manufacturers category
9 out of 354 in Food Delivery category
Product or Service Quality
133 in category
11 in category
Customer service
142 in category
19 in category
Website
117 in category
12 in category

Omaha Steaks and Schwans Rating Details

Product or Service Quality
1.7 (138 reviews)
2.6 (177 reviews)
Reviewer's quote

Ordered over 500.00 of meats for our family divi.ded to 7 addresses.One order addressed to Robert May at 6372 San Lazaro Ct Ste 121,Orlando Fl tel407-666-9170, was delivered with the ice melted unsuited for consomtion. Several call were made to replace this oreder, which was confirm serveral time....

Brodrick

...Your delivery service is unreliable and your customer service incompetent. Your company did not deliver my order on the 5th of Dec 2019. So, the next day I called toll free number and was told "THE TRUCK BROKE DOWN"...

Tatiana
Customer service
1.6 (133 reviews)
2 (238 reviews)
Reviewer's quote

...I promise you - I'll do my very best to spread the word so you can measure the value of good customer service. -----Original Message----- From: custserv@omahasteaks. com Sent: Tuesday, September 17, 2019 7:14 PM To: rbankhead55@gmail...

PissedConsumer1657739

...Personally, I believe that's *** poor customer service. Six cents. Good God..

PissedConsumer1719759
Website
2.3 (116 reviews)
3 (212 reviews)
Reviewer's quote

...The website stated the combos included free shipping. I was charged shipping for both combos and when I inquired about this I was told they did not include free shipping. I did not argue as I just wanted the orders delivered...

Kelley B

...The rep tells me that if something is not allowed the Schwan's website will not allow it so the second code should have been accepted. He tells me he is referring this to someone and they will call me within 2 days. I receive no call from Schwan's...

Lisa B

Omaha Steaks and Schwans Pros and Cons

Pros
  • Quality of the meats
  • Numerous selections
  • I have liked the product until now
  • Food is very good if it arrives
  • Veggies
  • Quality of the food and the variety
Cons
  • Customer service
  • Missing product poor customer service
  • Tiny portions
  • Terrible customer service
  • Runaround
  • Lack of delivery

Omaha Steaks and Schwans Most Positive Reviews

Top rated reviews
5

Several weeks ago I placed an order with Omaha Steaks I ordered the filet mignon dumplings and put a negative review...

5

I bought frozen whole strawberries, I thawed some like suggested but they did not taste well. Too soft and had an after...

Omaha Steaks and Schwans Most Critical Reviews

Lowest rated reviews
1

They bombard you with emails and mail showing major discounts. Then when you order they will tell you it does not...

1

I placed an order with Schwans on 2/19/15 and was told delivery would be on 2/23. Then it was changed to 2/24. Then it...

Omaha Steaks and Schwans Latest Reviews

Recent published reviews
1.6

I can walk to my local Omaha Steak store and I feel that it is only average steaks and chicken, and the grouper was...

Read all 317 reviews

I order over 60$ plus yet don't see my point s from that order.

Read all 619 reviews

Omaha Steaks and Schwans Products and Services

Most reviewed product and services
  • Omaha Steaks Shipping Service (39 reviews)
  • Omaha Steaks Steak (38 reviews)
  • Omaha Steaks Customer Care (33 reviews)
  • Schwans Delivery Service (174 reviews)
  • Schwans Customer Care (41 reviews)
  • Schwans Vehicle Driver (24 reviews)