PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Omaha Steaks and Outback Steakhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Omaha Steaks

Omaha Steaks

Has Verified Representatives
2.7
Omaha Steaks
Outback Steakhouse

Omaha Steaks and Outback Steakhouse Overview

Total reviews 387 1853
Company responses 265 0
Issues resolved 4 6

Omaha Steaks and Outback Steakhouse Consumer Ratings

Rank
82 out of 799 in Food Manufacturers category
124 out of 2640 in Cafes, Restaurants and Bars category
Product or Service Quality
167 in category
122 in category
Customer service
173 in category
103 in category
Value for money
207 in category
130 in category
Website
149 in category
94 in category

Omaha Steaks and Outback Steakhouse Rating Details

Product or Service Quality
1.7 (178 reviews)
1.8 (716 reviews)
Reviewer's quote

...I threw out the food and called Omaha Steaks customer service. The replacement order just arrived and it was warmer than the first order. It also smelled bad, so I have to make another trip to the landfill to dispose the contents...

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While I understand that times have changed with the pandemic, customer service and food quality should not be hindered. I am usually the one to give a second chance, but low and behold, this is the second time I have been completely let down in a matter of maybe six weeks. Lets start with the first...

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Customer service
1.6 (166 reviews)
2 (864 reviews)
Reviewer's quote

...Customer service was fine but didn't seem to care at all..

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...Even McDonald's gives better customer service than this for 1/3 of the price..

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Value for money
1.7 (166 reviews)
2.2 (700 reviews)
Reviewer's quote

She paid good money to become a "gold member" to avoid ever paying shipping &;;;;;;;;;;;;;;;;; handling. Their latest 20% off offer from their flyer is applied but then they charge for shipping! On the phone with Ray for over a half hour and we are left wondering why getting what they advertise...

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...We were treated like we were in the wrong and that we were causing a scene because we just wanted our money back and to leave. If I could give this place less than 1 star I would..

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Website
2.3 (148 reviews)
2.9 (639 reviews)
Reviewer's quote

I informed them other more reliable (my opinion, cant be sued for ones opinion) like Costco and Target show on their website there could be shipping delays due to COVID-19. Omaha Steaks took our payment so theyre making interest in our money and no shipment. I feel you should beware doing business...

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Ordered on line as per website. But at the specified time for pick-up, the is lots of customer grouped around the door for pick up. The manager for the Waipio location was not expecting the amount that call in order for Mothers Day...

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Omaha Steaks and Outback Steakhouse Pros and Cons

Pros
  • Quality of the meats
  • Numerous selections
  • I have liked the product until now
  • Food
  • Location
  • Good food
Cons
  • Customer service
  • Missing product poor customer service
  • Tiny portions
  • Customer service
  • Poor service
  • Managment

Omaha Steaks and Outback Steakhouse Most Positive Reviews

Top rated reviews
5

Several weeks ago I placed an order with Omaha Steaks I ordered the filet mignon dumplings and put a negative review...

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5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

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5

Shipping new product to replace hot product

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5

Dear Sir, My mother hadn't eaten a steak in 20 years due to diet restrictions. Since they were lifted and she wanted a...

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Omaha Steaks and Outback Steakhouse Most Critical Reviews

Lowest rated reviews
1

They bombard you with emails and mail showing major discounts. Then when you order they will tell you it does not...

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1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

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1

I always thought it was overpriced but saw the TV Xmas ad for $188.00 worth of steaks for $49.99. So I fell for the ad....

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1

Slow service at bar. Picture of drinks poured only two drinks, all ice. Once we got table ,again slow service, ask if...

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Omaha Steaks and Outback Steakhouse Latest Reviews

Recent published reviews
2.2

I received an order on my birthday a few weeks ago that arrived warm inside the cooler. I threw out the food and called...

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No votes

My wife call to place the order and you guys were close a call back can you try so you would credit me the next time I...

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2.8

I ordered $225 worth of food from Omaha Steaks, I'm a first time customer. I expected the same service as other food...

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No votes

We we try to visit Outback Steakhouse every Wednesday we were there on the 23rd of September at 5:48 p.m. I ordered the...

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Omaha Steaks and Outback Steakhouse Products and Services

Most reviewed product and services
  • Omaha Steaks Shipping Service (45 reviews)
  • Omaha Steaks Steak (41 reviews)
  • Omaha Steaks Customer Care (36 reviews)
  • Outback Steakhouse Steak (223 reviews)
  • Outback Steakhouse Manager (183 reviews)
  • Outback Steakhouse Customer Care (156 reviews)