PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Red Lobster and Olive Garden as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Red Lobster
Olive Garden

Red Lobster and Olive Garden Overview

Total reviews
790
645
Company responses
0
0
Issues resolved
3
1

Red Lobster and Olive Garden Consumer Ratings

Rank
167 out of 2614 in Cafes, Restaurants and Bars category
99 out of 2614 in Cafes, Restaurants and Bars category
Customer service
128 in category
81 in category
Quality of Food
124 in category
113 in category
Location
120 in category
90 in category
Product or Service Quality
134 in category
88 in category

Red Lobster and Olive Garden Rating Details

Customer service
1.8 (362 reviews)
2 (252 reviews)
Reviewer's quote

When I come to patronize your establishment, I expect especially during this time to have clear instructions and the best customer service. I can't explain how upset my family was because we were totally inconvenienced and disappointed with the service and care! I would like to have the Ultimate...

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I ended up with a bill of 90$ and I had no soup/ salad or breadsticks and when I went back to get more the manager said telling me I has already been served! Horrible customer service and management..

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Quality of Food
2.2 (327 reviews)
2.4 (182 reviews)
Reviewer's quote

...The quality of food was not fit for animal consumtion. I give them a negative 3 stars..

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...You charge quite a bit for the quality of food you serve. You want 100 words so I'll complain about the credit card machine. It is a pain in the neck...

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Location
3 (321 reviews)
3.3 (220 reviews)
Reviewer's quote

Lopdrop, Again I reach out to you about the above location, after a year we decided to have lunch today. Today was another disappointing experience with Red Lobster . When our meal was served it was warm at best ( mostly cold) when I brought this to our servers attention she offered to re-heat or...

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I finally caught the manager , he said he was just a manager from another location, and the waitress was new. Service was horrible and a birthday dinner ruined, Olive Garden needs to give all of us our money back, one of the guest ordered a second drink and did not get it till we were about to...

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Product or Service Quality
1.8 (318 reviews)
2 (163 reviews)
Reviewer's quote

Service was good, but that is where it stopped. Only one salad Type offered. It was wilted and tasted old...

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...Food quality poor, ice cold. Very small portions, my side of pasta was the size of my husbands full order! Very sad disappointing Mother’s Day meal. Waste of money..

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Red Lobster and Olive Garden Pros and Cons

Pros
  • When they had managers and servers that cared
  • Usually good food
  • Salad and rolls
  • Food was good
  • Salad and bread sticks
  • I couldnt enjoy it
Cons
  • Service
  • I was embarrassed by the pathetic food
  • Customer service
  • Food
  • Service
  • Staff

Red Lobster and Olive Garden Most Positive Reviews

Top rated reviews
5

First of all Red Lobster is one of me and my husband's favorite places to dine in. The food is great and we eat there...

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5

My husband and I had dinner at the Olive Garden in D'Iberville, Mississippi last night. Our server, Sloan, was amazing...

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5

Good service but we like to go and enjoy are dinner not to be bothered during are dinner at santa fe red lobster they...

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5

Went to Olive Garden in Deptford Nj..around 3 pm..2 waitress working a ver.small section..and my husband and I did not...

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Red Lobster and Olive Garden Most Critical Reviews

Lowest rated reviews
1

Red Lobster walzem location satx. Worst place to work for. Mgmt only care about themselves n their every 3 month bonus...

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1

The waiter was beyond slow. He served drinks, salad and bread sticks to another table, that was seated after us, before...

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1

went to the red lobster on 1000 sw 74 in Oklahoma City Oklahoma today.i had the all you can eat shrimp.the food was not...

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1

My chicken dish came out in a scolding hot plate. The chicken was dry and I returned it. Manager DYLAN said I had...

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Red Lobster and Olive Garden Latest Reviews

Recent published reviews
No votes

UI am a employee at red lobster in the area of Kissimmee Florida old town Area ,I have yet to receive any paperwork in...

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No votes

No info about it yet

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No votes

I didnt get to speak it to anyone I really need for me its very urgent I am a black female and I am experiencing racism...

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No votes

I am deeply hurt because I work extremely hard and I am avid customer of the establishment and received the wrong order...

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Red Lobster and Olive Garden Products and Services

Most reviewed product and services
  • Red Lobster Customer Care (116 reviews)
  • Red Lobster Waiter (85 reviews)
  • Red Lobster Manager (79 reviews)
  • Olive Garden Customer Care (53 reviews)
  • Olive Garden Waiter (50 reviews)
  • Olive Garden Pasta (43 reviews)