PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Olive Garden and Outback Steakhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Olive Garden
Outback Steakhouse

Olive Garden and Outback Steakhouse Overview

Total reviews
609
1663
Company responses
0
0
Issues resolved
1
3

Outback Steakhouse was first mentioned on PissedConsumer on Sep 29, 2009 and since then this brand received 1663 reviews. It is 1054 reviews more than Olive Garden received since May 13, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Olive Garden customer support team and Outback Steakhouse customer service.

Olive Garden and Outback Steakhouse Consumer Ratings

Rank
94 out of 5047 in Cafes, Restaurants and Bars category
111 out of 5047 in Cafes, Restaurants and Bars category
Customer service
73 in category
91 in category
Staff
73 in category
80 in category
Location
90 in category
97 in category

According to consumer ratings and reviews, Olive Garden ranks 17 points higher in the Cafes, Restaurants and Bars category than Outback Steakhouse. People gave Olive Garden 2 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 291 points higher than the worst rated brand in this category. At the same time, Outback Steakhouse was rated 2 stars for Customer service criterion in this category and it is 273 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Outback Steakhouse has a higher rating than Outback Steakhouse. Regarding Location criterion, consumers gave Olive Garden 3.3 stars and it is 75% greater than other in category. Outback Steakhouse however was rated 3.2 stars and it is 73% greater than other in category.

Olive Garden and Outback Steakhouse Rating Details

Customer service
2 (237 reviews)
2 (781 reviews)
Reviewer's quote

...She is not friendly and obviously doesnt have good customer service skills. I hope she gets the feedback to be a better server and I never want to have her as my server again. We had spent almost 100 even with a tip and she didnt deserve this but we still tipped her...

Jen D

...His commitment to customer service is to be commended. Mr. Hobby is the reason we dine at Outback because we are confident that we will enjoy our meal due to the management of his staff and personal service..

Trevone
Staff
2.2 (222 reviews)
2.2 (722 reviews)
Reviewer's quote

...Your entrees are delicious as well! Your staff is very nice to me and my family, they are always asking if we need something-which is not annoying for me at all, especially when you have children that are making a mess at the table or dropping their spoons..

Fronia

...Mike in my opinion is very unprofessional and what are you teaching your staff. He did not get concerned until I asked he was his boss and then he implied that people come back and get food and had not eaten there. He never asked anything about my receipt or receipt number...

Tammy J
Location
3.3 (208 reviews)
3.2 (689 reviews)
Reviewer's quote

...New Tampa location. It irritates me every time that commercial is aired - complete misrepresentation of what is being served in New Tampa. No acknowledgment that what I was served was inaccurate - won't be back...

Cindy M

I ate at the Tuscaloosa, AL location twice before and got food poisoning every single time. The worst EVER!!!!..

Brandi A

Olive Garden and Outback Steakhouse Pros and Cons

Pros
  • Food was good
  • Salad and bread sticks
  • I couldnt enjoy it
  • Location
  • Food
  • Waitress was great
Cons
  • Food
  • Service
  • Not fresh food
  • Customer service
  • Managment
  • Quality of steak-food

Olive Garden and Outback Steakhouse Most Positive Reviews

Top rated reviews
5

My husband and I had dinner at the Olive Garden in D'Iberville, Mississippi last night. Our server, Sloan, was amazing...

5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

Olive Garden and Outback Steakhouse Most Critical Reviews

Lowest rated reviews
1

The waiter was beyond slow. He served drinks, salad and bread sticks to another table, that was seated after us, before...

1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

Olive Garden and Outback Steakhouse Latest Reviews

Recent published reviews
4.3

I'm in love with your Chicken and Shrimp carbonara. Your entrees are delicious as well! Your staff is very nice to me...

Read all 609 reviews

Per your commercial nowhere does it say that card's must be bought at restaurant to receive a $10 gift card we. We...

Read all 1663 reviews

Olive Garden and Outback Steakhouse Products and Services

Most reviewed product and services
  • Olive Garden Customer Care (49 reviews)
  • Olive Garden Waiter (48 reviews)
  • Olive Garden Pasta (43 reviews)
  • Outback Steakhouse Steak (217 reviews)
  • Outback Steakhouse Manager (166 reviews)
  • Outback Steakhouse Customer Care (141 reviews)