PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Olive Garden and Outback Steakhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Olive Garden
Outback Steakhouse

Olive Garden and Outback Steakhouse Overview

Total reviews
638
1814
Company responses
0
0
Issues resolved
1
5

Olive Garden and Outback Steakhouse Consumer Ratings

Rank
109 out of 2599 in Cafes, Restaurants and Bars category
122 out of 2599 in Cafes, Restaurants and Bars category
Customer service
84 in category
104 in category
Location
84 in category
88 in category
Diversity of Products or Services
125 in category
111 in category
Website
86 in category
91 in category

Olive Garden and Outback Steakhouse Rating Details

Customer service
2 (248 reviews)
2 (848 reviews)
Reviewer's quote

...thank you and good luck to everybody else on your mission at Olive Garden I've never had a complaint before but this is just the 10 demick and just the customer service anywhere is just insane if you don't like people don't be in customer service be in the back of the house doing dishes or away from people everyone have a great day and stay...

Read full review

...Even McDonald's gives better customer service than this for 1/3 of the price..

Read full review
Location
3.3 (217 reviews)
3.2 (747 reviews)
Reviewer's quote

I finally caught the manager , he said he was just a manager from another location, and the waitress was new. Service was horrible and a birthday dinner ruined, Olive Garden needs to give all of us our money back, one of the guest ordered a second drink and did not get it till we were about to...

Read full review

Manager of Frazer Pa location called me the following day. She offered no excuses, just a very sincere apology. Apparently the number of customers was overwhelming and the restaurant's usual great service hemorrhaged...

Read full review
Diversity of Products or Services
2.6 (207 reviews)
2.7 (665 reviews)
Reviewer's quote

...I definitely would never order their catering services. ..

Read full review

...You can tell diffetent ingredients recipes and products are being used. And the diffetence is not for the better. Caesar dressing awful...

Read full review
Website
2.9 (200 reviews)
2.9 (622 reviews)
Reviewer's quote

...Also, there is no method on the website to order an entree. All dishes come with complimentary salad or soup, which makes it a dinner. I was angry at this trickery...

Read full review

Ordered on line as per website. But at the specified time for pick-up, the is lots of customer grouped around the door for pick up. The manager for the Waipio location was not expecting the amount that call in order for Mothers Day...

Read full review

Olive Garden and Outback Steakhouse Pros and Cons

Pros
  • Food was good
  • Salad and bread sticks
  • I couldnt enjoy it
  • Food
  • Location
  • Good food
Cons
  • Food
  • Service
  • Staff
  • Customer service
  • Poor service
  • Managment

Olive Garden and Outback Steakhouse Most Positive Reviews

Top rated reviews
5

My husband and I had dinner at the Olive Garden in D'Iberville, Mississippi last night. Our server, Sloan, was amazing...

Read full review
5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

Read full review
5

Went to Olive Garden in Deptford Nj..around 3 pm..2 waitress working a ver.small section..and my husband and I did not...

Read full review
5

Dear Sir, My mother hadn't eaten a steak in 20 years due to diet restrictions. Since they were lifted and she wanted a...

Read full review

Olive Garden and Outback Steakhouse Most Critical Reviews

Lowest rated reviews
1

The waiter was beyond slow. He served drinks, salad and bread sticks to another table, that was seated after us, before...

Read full review
1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

Read full review
1

My chicken dish came out in a scolding hot plate. The chicken was dry and I returned it. Manager DYLAN said I had...

Read full review
1

Slow service at bar. Picture of drinks poured only two drinks, all ice. Once we got table ,again slow service, ask if...

Read full review

Olive Garden and Outback Steakhouse Latest Reviews

Recent published reviews
No votes

I was in thebpickup spot and waiting and they asked me for my name and then never came back finally we called and they...

Read full review
3.5

I was eating my brilled chicken and on the first bite my tooth literally snapped off.

Read full review
1

I ORDERED SEA FOOD ALFEDO AND IT WAS ROTTEN SCALLOPS ROTTEN SEA FOOD THEY USED OLD ROTTEN SCALLOPS ///DONT EAT THERE

Read full review
4.1

To day I recieved two tuckaways for twenty dollars each. The meal that was 1hour and seven minutes late and cold on...

Read full review

Olive Garden and Outback Steakhouse Products and Services

Most reviewed product and services
  • Olive Garden Customer Care (53 reviews)
  • Olive Garden Waiter (50 reviews)
  • Olive Garden Pasta (43 reviews)
  • Outback Steakhouse Steak (223 reviews)
  • Outback Steakhouse Manager (180 reviews)
  • Outback Steakhouse Customer Care (157 reviews)