PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zoosk and Okcupid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zoosk
Okcupid

Zoosk and Okcupid Overview

Total reviews
2409
284
Company responses
0
0
Issues resolved
0
1

Zoosk and Okcupid Consumer Ratings

Rank
34 out of 234 in Dating and Social Networking category
59 out of 234 in Dating and Social Networking category
Customer service
31 in category
55 in category
Website
33 in category
46 in category
Product or Service Quality
28 in category
46 in category
Value for money
26 in category
40 in category

Zoosk and Okcupid Rating Details

Customer service
1.6 (704 reviews)
1.2 (76 reviews)
Reviewer's quote

Your dating &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer service is horrible. Cant get anyone to delete my account. Total waste of time & $...

Read full review

...Not customer service..

Read full review
Website
2 (665 reviews)
1.7 (79 reviews)
Reviewer's quote

I want to talk to a customer service while I want a refund back and immediately I cannot reply to none of my messages this website sucks and I want my refund back..

Read full review

...This is twice now that I've attempted to subscribe my money gets taken out of my bank account but I don't receive what I pay for I refuse to subscribe to a website that tricks you into spending your money that doesn't give you the services you pay for I'm done trying to contact the company with no...

Read full review
Product or Service Quality
1.8 (657 reviews)
1.4 (71 reviews)
Reviewer's quote

...I'm not pleased with the service. and the whole coin system purchase just to text. a possible love interest...

Read full review

...I am trying to cancel my account and receive a pro-rated credit but cannot find a current customer service number. Have tried cancelling online with no success..

Read full review
Value for money
1.7 (652 reviews)
1.4 (60 reviews)
Reviewer's quote

Zoosk has taken money out of my account which I did not authorise. I have never used Zoosk. This has been accepted by my bank as fraudulent...

Read full review

...99 for something that I did not give authorization I want my money to be replace back into my account or I am reporting to the BBB..

Read full review

Zoosk and Okcupid Pros and Cons

Pros
  • Very little
  • Just want my money back
  • Site itself was ok
  • Matching personality inventory
  • No pros
  • Nobody responded for about 3 months
Cons
  • Total joke
  • Billing policy and difficulty in reaching them
  • Useless services
  • Being made to feel used and scammed
  • Lack of customer support
  • Full of scammers

Zoosk and Okcupid Most Positive Reviews

Top rated reviews
5

My account has been blocked

Read full review
5

It works,had two chicks,but current one blocked my phone number,sounds like a scam to me she probably waited to ask for...

Read full review
5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

Read full review
5

I subscribed more than once and my iTunes was used for the payment and it not fair.

Read full review

Zoosk and Okcupid Most Critical Reviews

Lowest rated reviews
1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

Read full review
1

I have had my profile deleted after I paid for the "A" list. I have tried to contact customer service, with no results....

Read full review
1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

Read full review
1

Access the site through your cel phone when it's on your cel phone network...not your wifi and you can create a new...

Read full review

Zoosk and Okcupid Latest Reviews

Recent published reviews
1

My account is active but when I go to sign in it asks for a new photo. I have had the same photo for over a year. Just...

Read full review
2.2

I forget my Password, when I requested a new one, not getting any response

Read full review
1

Your dating &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer service is horrible. Cant get anyone to delete my account....

Read full review
1

And if I pass on someone I don't want to see there profile again I won't give them a second look period

Read full review

Zoosk and Okcupid Products and Services

Most reviewed product and services
  • Zoosk Subscription (538 reviews)
  • Zoosk Account (408 reviews)
  • Zoosk Online Dating (172 reviews)
  • Okcupid Account (75 reviews)
  • Okcupid Online Dating (31 reviews)
  • Okcupid Profile (22 reviews)