PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Okcupid and Zoosk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Okcupid
Zoosk

Okcupid and Zoosk Overview

Total reviews
284
2413
Company responses
0
0
Issues resolved
1
0

Okcupid and Zoosk Consumer Ratings

Rank
59 out of 234 in Dating and Social Networking category
34 out of 234 in Dating and Social Networking category
Website
47 in category
35 in category
Customer service
58 in category
33 in category
Product or Service Quality
49 in category
30 in category
Diversity of Products or Services
42 in category
29 in category

Okcupid and Zoosk Rating Details

Website
1.7 (79 reviews)
2 (667 reviews)
Reviewer's quote

...This is twice now that I've attempted to subscribe my money gets taken out of my bank account but I don't receive what I pay for I refuse to subscribe to a website that tricks you into spending your money that doesn't give you the services you pay for I'm done trying to contact the company with no...

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I want to talk to a customer service while I want a refund back and immediately I cannot reply to none of my messages this website sucks and I want my refund back..

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Customer service
1.2 (76 reviews)
1.6 (706 reviews)
Reviewer's quote

...Not customer service..

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Your dating &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer service is horrible. Cant get anyone to delete my account. Total waste of time & $...

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Product or Service Quality
1.4 (71 reviews)
1.8 (659 reviews)
Reviewer's quote

...I am trying to cancel my account and receive a pro-rated credit but cannot find a current customer service number. Have tried cancelling online with no success..

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...I'm not pleased with the service. and the whole coin system purchase just to text. a possible love interest...

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Diversity of Products or Services
1.6 (65 reviews)
1.8 (630 reviews)
Reviewer's quote

...I believe they either just get rid of the free members who do not buy their paid services, or discriminate the men on their site because there are much more men than women..

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I cancel my subscription 8 of 19/8 month of 2019 woke up this morning to a charge randomly customer services not in nobody can answer the phone but they can charge my account companies rip off this is twice they've done it..

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Okcupid and Zoosk Pros and Cons

Pros
  • Matching personality inventory
  • No pros
  • Nobody responded for about 3 months
  • Very little
  • Just want my money back
  • Site itself was ok
Cons
  • Being made to feel used and scammed
  • Lack of customer support
  • Full of scammers
  • Total joke
  • Billing policy and difficulty in reaching them
  • Useless services

Okcupid and Zoosk Most Positive Reviews

Top rated reviews
5

It works,had two chicks,but current one blocked my phone number,sounds like a scam to me she probably waited to ask for...

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5

My account has been blocked

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5

I subscribed more than once and my iTunes was used for the payment and it not fair.

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5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

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Okcupid and Zoosk Most Critical Reviews

Lowest rated reviews
1

I have had my profile deleted after I paid for the "A" list. I have tried to contact customer service, with no results....

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1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

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1

Access the site through your cel phone when it's on your cel phone network...not your wifi and you can create a new...

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1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

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Okcupid and Zoosk Latest Reviews

Recent published reviews
2.2

I forget my Password, when I requested a new one, not getting any response

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No votes

My account has suspicious activity

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1

And if I pass on someone I don't want to see there profile again I won't give them a second look period

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2.3

This is more than a couple times that I cannot get on the site! Very unhappy Wtf spoke to a rep before about this! I...

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Okcupid and Zoosk Products and Services

Most reviewed product and services
  • Okcupid Account (75 reviews)
  • Okcupid Online Dating (31 reviews)
  • Okcupid Profile (22 reviews)
  • Zoosk Subscription (538 reviews)
  • Zoosk Account (408 reviews)
  • Zoosk Online Dating (171 reviews)