PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Okcupid and Zoosk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Okcupid
Zoosk

Okcupid and Zoosk Overview

Total reviews 428 3090
Company responses 0 0
Issues resolved 1 1

Okcupid and Zoosk Consumer Ratings

Rank
67 out of 269 in Dating and Social Networking category
52 out of 269 in Dating and Social Networking category
Website
57 in category
38 in category
Customer service
64 in category
40 in category
Product or Service Quality
56 in category
39 in category
Privacy and Data Security
50 in category
33 in category

Okcupid and Zoosk Rating Details

Website
1.7 (120 reviews)
1.9 (856 reviews)
Reviewer's quote

I went through the website to complain about this, still haven't had an answer. Yesterday, my access to okc was suddenly cut off, with no explanation. I was directed to the sms verification page, and when I entered the correct verification code, it simply went back to the verification page...

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Their website wouldn't allow me to update my credit card information, specifically the new expiration date and security number after I received a new card. Grrrrrrrrr :angry::angry::angry::angry: Unable to speak with anyone at zoosk directly to resolve the problem. Customer service sucks..

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Customer service
1.3 (111 reviews)
1.5 (906 reviews)
Reviewer's quote

Couldnt reach customer service for questions on price or free trial offer..

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I called customer service and was told that they were going to send me an email to do a screenshot bring me to send the customer service..

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Product or Service Quality
1.4 (103 reviews)
1.7 (865 reviews)
Reviewer's quote

...OkCupid has been trying to bill and I do not want the service any more. I need confirmation that the service has been deactivated and that there will be no further attempts to try to bill me. Thank you..

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Just want to stop the service..

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Privacy and Data Security
1.7 (96 reviews)
2 (808 reviews)
Reviewer's quote

...They even blocked my IP address so I have to use my data or someone elses WiFi to use it. I have created a few more accounts and they leave me on for awhile and then delete me. Ive messaged them constant times to ask why and they wont tell me because its sensitive information...

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I canceled my account over a year ago because someone hacked my account with their pictures to scam people. I was only on less than 2 months. Now my email has 12 log in assistant messages. Someone is trying to *** my closed account. Where is your security?

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Okcupid and Zoosk Pros and Cons

Pros
  • Matching personality inventory
  • Online dating
  • No pros
  • Frustrated
  • Very little
  • Just want my money back
Cons
  • Being made to feel used and scammed
  • Lack of customer support
  • Full of scammers
  • Too many scam profiles
  • Fake profiles
  • Customer service

Okcupid and Zoosk Most Positive Reviews

Top rated reviews
5

It works,had two chicks,but current one blocked my phone number,sounds like a scam to me she probably waited to ask for...

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5

My account has been blocked

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5

I subscribed more than once and my iTunes was used for the payment and it not fair.

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5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

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Okcupid and Zoosk Most Critical Reviews

Lowest rated reviews
1

I have had my profile deleted after I paid for the "A" list. I have tried to contact customer service, with no results....

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1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

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1

Access the site through your cel phone when it's on your cel phone network...not your wifi and you can create a new...

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1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

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Okcupid and Zoosk Latest Reviews

Recent published reviews
1

I went through the website to complain about this, still haven't had an answer. Yesterday, my access to okc was...

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3.2

I paid a lot of money over 200 and have only used it for 3 days I never misbehaved was talking with a girl hitting it...

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No votes

Please cancel my account. Invoice 897****

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1

Please send my money back and cancel my subscription

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Okcupid and Zoosk Products and Services

Most reviewed product and services
  • Okcupid Online Dating (40 reviews)
  • Okcupid Profile (28 reviews)
  • Okcupid Subscription (19 reviews)
  • Zoosk Subscription (580 reviews)
  • Zoosk Online Dating (228 reviews)
  • Zoosk Profile (139 reviews)