PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Okcupid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
Okcupid

POF and Okcupid Overview

Total reviews
2662
284
Company responses
0
0
Issues resolved
9
1

POF and Okcupid Consumer Ratings

Rank
38 out of 234 in Dating and Social Networking category
59 out of 234 in Dating and Social Networking category
Customer service
39 in category
56 in category
Website
22 in category
47 in category
Product or Service Quality
28 in category
47 in category
Privacy and Data Security
34 in category
45 in category

POF and Okcupid Rating Details

Customer service
1.4 (915 reviews)
1.2 (76 reviews)
Reviewer's quote

...com Ive reported it to customer service and no one cares plenty of fish is plenty stinky!!!!..

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...Not customer service..

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Website
2.1 (913 reviews)
1.7 (79 reviews)
Reviewer's quote

I am trying to login to POF website and m unable to do so, tried to reset my password but no link sent to me to reset my password..

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...This is twice now that I've attempted to subscribe my money gets taken out of my bank account but I don't receive what I pay for I refuse to subscribe to a website that tricks you into spending your money that doesn't give you the services you pay for I'm done trying to contact the company with no...

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Product or Service Quality
1.8 (878 reviews)
1.4 (71 reviews)
Reviewer's quote

...my full refund by no later than business tomorrow Monday 4/11/20, if not I will be forced to contact better business bureau to report ur horrible customer service response! Sincerely Stephanie Arsenault 831-430-8571be...

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...I am trying to cancel my account and receive a pro-rated credit but cannot find a current customer service number. Have tried cancelling online with no success..

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Privacy and Data Security
1.9 (847 reviews)
1.7 (62 reviews)
Reviewer's quote

Your stupid text privacy setting locked me out my account. You don't even provide a email service option to get the verification code. This os ***..

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...They even blocked my IP address so I have to use my data or someone elses WiFi to use it. I have created a few more accounts and they leave me on for awhile and then delete me. Ive messaged them constant times to ask why and they wont tell me because its sensitive information...

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POF and Okcupid Pros and Cons

Pros
  • Has been good up till now
  • Free
  • Up until my account got hacked
  • Matching personality inventory
  • No pros
  • Nobody responded for about 3 months
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • Being made to feel used and scammed
  • Lack of customer support
  • Full of scammers

POF and Okcupid Most Positive Reviews

Top rated reviews
5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

It works,had two chicks,but current one blocked my phone number,sounds like a scam to me she probably waited to ask for...

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5

Looozers ;) im glad i got the boot

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5

I subscribed more than once and my iTunes was used for the payment and it not fair.

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POF and Okcupid Most Critical Reviews

Lowest rated reviews
1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

I have had my profile deleted after I paid for the "A" list. I have tried to contact customer service, with no results....

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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1

Access the site through your cel phone when it's on your cel phone network...not your wifi and you can create a new...

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POF and Okcupid Latest Reviews

Recent published reviews
No votes

Cant log in to my account

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2.2

I forget my Password, when I requested a new one, not getting any response

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1

Hello,
POF I'm The New User Of Your App Install this app on 27 May, I just searching my new match and after few minutes,...

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1

And if I pass on someone I don't want to see there profile again I won't give them a second look period

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POF and Okcupid Products and Services

Most reviewed product and services
  • Pof Account (962 reviews)
  • Pof Profile (352 reviews)
  • Pof Online Dating (154 reviews)
  • Okcupid Account (75 reviews)
  • Okcupid Online Dating (31 reviews)
  • Okcupid Profile (22 reviews)