PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Okcupid and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Okcupid
POF

Okcupid and POF Overview

Total reviews 431 3090
Company responses 0 0
Issues resolved 1 11

Okcupid and POF Consumer Ratings

Rank
66 out of 269 in Dating and Social Networking category
48 out of 269 in Dating and Social Networking category
Website
55 in category
30 in category
Customer service
61 in category
44 in category
Product or Service Quality
54 in category
34 in category
Privacy and Data Security
47 in category
39 in category

Okcupid and POF Rating Details

Website
1.7 (120 reviews)
2 (1012 reviews)
Reviewer's quote

I went through the website to complain about this, still haven't had an answer. Yesterday, my access to okc was suddenly cut off, with no explanation. I was directed to the sms verification page, and when I entered the correct verification code, it simply went back to the verification page...

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I accidentally spent money on the member ship that I do not have I was wanting to have it back to free and a refund please I already had someone from the website steal 40 from me and I'm on unemployment..

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Customer service
1.3 (111 reviews)
1.4 (1021 reviews)
Reviewer's quote

Couldnt reach customer service for questions on price or free trial offer..

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...Since I have NO way to talk to anyone, Im at the mercy of who knows what???? Youd think that ANY Company that takes $$$ from consumers should have an actual Customer Service line to assist with things like this! And lastly(maybe)..

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Product or Service Quality
1.4 (103 reviews)
1.8 (967 reviews)
Reviewer's quote

...OkCupid has been trying to bill and I do not want the service any more. I need confirmation that the service has been deactivated and that there will be no further attempts to try to bill me. Thank you..

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...No customer service number to get support. My plan is to get a refund..

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Privacy and Data Security
1.7 (96 reviews)
1.9 (941 reviews)
Reviewer's quote

...They even blocked my IP address so I have to use my data or someone elses WiFi to use it. I have created a few more accounts and they leave me on for awhile and then delete me. Ive messaged them constant times to ask why and they wont tell me because its sensitive information...

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Its been over 2 years since I stopped using the site, but out of the blue Ive been getting security codes texted to me. In other words someone is trying to log in as me. POF has no mechanism to contact them about this issue nor any way to delete my old profile from their site..

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Okcupid and POF Pros and Cons

Pros
  • Matching personality inventory
  • Online dating
  • No pros
  • Has been good up till now
  • Free
  • Up until my account got hacked
Cons
  • Being made to feel used and scammed
  • Lack of customer support
  • Full of scammers
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

Okcupid and POF Most Positive Reviews

Top rated reviews
5

It works,had two chicks,but current one blocked my phone number,sounds like a scam to me she probably waited to ask for...

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5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

I subscribed more than once and my iTunes was used for the payment and it not fair.

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5

Looozers ;) im glad i got the boot

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Okcupid and POF Most Critical Reviews

Lowest rated reviews
1

I have had my profile deleted after I paid for the "A" list. I have tried to contact customer service, with no results....

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1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

Access the site through your cel phone when it's on your cel phone network...not your wifi and you can create a new...

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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Okcupid and POF Latest Reviews

Recent published reviews
No votes

I've not talked yet stupid IVR disconnect the call i want to talk with the executive of ok Cupid

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No votes

I am trying to close this account, but there is no option to delete the account.

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No votes

I have not been on this site in ages but today I looked at my profile and noticed that my birthdate is incorrect, as is...

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1

I removed my account and 8 months later someone is trying to hi jack it. I was sent a verification code to my phone...

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Okcupid and POF Products and Services

Most reviewed product and services
  • Okcupid Online Dating (40 reviews)
  • Okcupid Profile (28 reviews)
  • Okcupid Subscription (20 reviews)
  • Pof Profile (368 reviews)
  • Pof Online Dating (176 reviews)
  • Pof Membership (141 reviews)