PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Okcupid and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Okcupid
POF

Okcupid and POF Overview

Total reviews
318
2776
Company responses
0
0
Issues resolved
1
9

Okcupid and POF Consumer Ratings

Rank
63 out of 242 in Dating and Social Networking category
40 out of 242 in Dating and Social Networking category
Website
47 in category
23 in category
Customer service
60 in category
41 in category
Product or Service Quality
50 in category
28 in category
Diversity of Products or Services
43 in category
24 in category

Okcupid and POF Rating Details

Website
1.7 (87 reviews)
2.1 (938 reviews)
Reviewer's quote

...This is twice now that I've attempted to subscribe my money gets taken out of my bank account but I don't receive what I pay for I refuse to subscribe to a website that tricks you into spending your money that doesn't give you the services you pay for I'm done trying to contact the company with no...

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I am trying to login to POF website and m unable to do so, tried to reset my password but no link sent to me to reset my password..

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Customer service
1.2 (81 reviews)
1.4 (941 reviews)
Reviewer's quote

...Not customer service..

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Last year I was able to find a customer service phone number and talk with someone on the phone, not the case now. Today is the renewal date, and I wanted to cancel today. I have been charged and renewal has already taken place...

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Product or Service Quality
1.4 (74 reviews)
1.8 (897 reviews)
Reviewer's quote

...I am trying to cancel my account and receive a pro-rated credit but cannot find a current customer service number. Have tried cancelling online with no success..

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Can not find a way to cancel my service?..

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Diversity of Products or Services
1.5 (71 reviews)
1.9 (804 reviews)
Reviewer's quote

...I believe they either just get rid of the free members who do not buy their paid services, or discriminate the men on their site because there are much more men than women..

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The good news is that I met someone special through POF and do not need their services any longer. The bad news is that someone using the listing of Bemine4ever1 hacked my account after telling me that she wanted to use a video connection sanctioned by the company. POF does not sanction video...

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Okcupid and POF Pros and Cons

Pros
  • Matching personality inventory
  • No pros
  • Online dating
  • Has been good up till now
  • Free
  • Up until my account got hacked
Cons
  • Being made to feel used and scammed
  • Lack of customer support
  • Full of scammers
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

Okcupid and POF Most Positive Reviews

Top rated reviews
5

It works,had two chicks,but current one blocked my phone number,sounds like a scam to me she probably waited to ask for...

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5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

I subscribed more than once and my iTunes was used for the payment and it not fair.

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5

Looozers ;) im glad i got the boot

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Okcupid and POF Most Critical Reviews

Lowest rated reviews
1

I have had my profile deleted after I paid for the "A" list. I have tried to contact customer service, with no results....

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1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

Access the site through your cel phone when it's on your cel phone network...not your wifi and you can create a new...

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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Okcupid and POF Latest Reviews

Recent published reviews
No votes

I am receiving any message back from my matches or people who has like me

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No votes

Please cancel my submissions when my 3 months are expired! Thank you bye now mary Lou and et me know when its up

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No votes

Over charged my debit card

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1

I'm not gay I don't want to see men

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Okcupid and POF Products and Services

Most reviewed product and services
  • Okcupid Account (79 reviews)
  • Okcupid Online Dating (36 reviews)
  • Okcupid Profile (23 reviews)
  • Pof Account (964 reviews)
  • Pof Profile (357 reviews)
  • Pof Online Dating (161 reviews)