PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pep Boys and Ok Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pep Boys
Ok Furniture

Pep Boys and Ok Furniture Overview

Total reviews 1416 185
Company responses 0 0
Issues resolved 6 1

Pep Boys and Ok Furniture Consumer Ratings

Rank
210 out of 1748 in Service Centers and Repairs category
333 out of 1544 in Furniture and Decor category
Customer service
188 in category
244 in category
Value for money
158 in category
144 in category
Product or Service Quality
154 in category
244 in category
Price Affordability
209 in category
163 in category

Pep Boys and Ok Furniture Rating Details

Customer service
1.5 (330 reviews)
1.4 (61 reviews)
Reviewer's quote

...August 12, 2020 I received an email telling me my rebate has been rejected as "All required products were not purchased" even though I was assured by their customer service that the number on the canopy box was good for the rebate. This is a total scam and I will be reporting it to the Consumer Fraud Division of...

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...Poor customer service, Rude manager , Pathetic service. On the 16th my husband went to buy a tv at OK POWER EXPRESS KATLEHONG..

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Value for money
1.8 (291 reviews)
2.3 (48 reviews)
Reviewer's quote

Let me start by saying I will never take my vehicle to this business again nor spend my hard earned money at any of your locations. I have a ford f150 that was having issues with a miss fire. I proceed to investigate myself and found coolant in the coils/heads...

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...My argument is, how do you make me go up and down, fail to resolve the matter, and still have the audacity to tell me to go and stand in ques at the bank or the atm to have my money refunded. NOOOO! I cannot have that. On top of it all, you tell me about policy..

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Product or Service Quality
1.6 (280 reviews)
1.6 (49 reviews)
Reviewer's quote

...(9-27-20) I took my 2016 Ford Fusion (dealer serviced) just to get my inspection done. They try to sell me 4 new tires and rear axle brake service for almost $700. 00 in order to get my inspection sticker...

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...Y'all are quick to *** on people when they owe you but have a *** up service, I've paid up the account more than 6 months ago but left me listed. *** service..

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Price Affordability
1.9 (275 reviews)
2.9 (53 reviews)
Reviewer's quote

...72 for the price of the 4 new Rancho Shocks! I didn't think too much of it until I got home and ran a generic price check on the same shocks and found them in the area of $100-$120 each. I actually bought ALL FOUR SHOCKS for $376. 72...

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...They didn't have the same wardrobe at their warehouse so I took another one which was lesser than the damaged one in price. I was then promised to be given a refund. Up to this day I haven't received my refund...

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Pep Boys and Ok Furniture Pros and Cons

Pros
  • Convenient location
  • Comfortable waiting room
  • Price
  • Idont know pros and cons
  • Its cheaper with affordable installment
  • Some are very friendly while helping clients
Cons
  • Customer service
  • Poor service provided
  • Poor service
  • I dont like their service
  • Do not communicate after you have bought
  • Way staff turn you away without making an effort

Pep Boys and Ok Furniture Most Positive Reviews

Top rated reviews
5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

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5

I bought a TV stand on the 02nd of November 2019 and today it's the 29th of November, the person that assisted me he...

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5

Pep boys is the best place my car has ever been in. I went to the location in Athens Alabama and the manager Scott...

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5

Goeiemore wil net weet ek het n wasmasjien gekoop by jule 2 jaar trug en di spiner is heeltemal los ek ht nog waarborg k...

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Pep Boys and Ok Furniture Most Critical Reviews

Lowest rated reviews
1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

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1

I bought corner couch cash on black Friday at Motherwell shopping centre in PE but still not delivered yet. when i...

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1

I wanted to buy 2 tires from Pep Boys in Gainesville, Florida. They quoted an ADDITIONAL 42.50 to mount and balance the...

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1

Wanted to settle the account but suprisingly I had to pay more than the balance , so really am so pissed by ok ND it's...

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Pep Boys and Ok Furniture Latest Reviews

Recent published reviews
No votes

store id 0025 tracking id# service work order# 223**** my wifes 2016 subaru had state and emission insp. and front and...

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No votes

I went to the store to open an account.the told me to bring my sassa papers..I am on a temporary disability grant which...

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1

Dont go to pep boys use waart Switched from on line purchase. Price which I had paid on line added 90 dollars and I...

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1

I am a regular client of OK Furniture . I bought a 4 plate stove there . I am being asked to pay R150 on top on the...

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Pep Boys and Ok Furniture Products and Services

Most reviewed product and services
  • Pep Boys Oil Change (152 reviews)
  • Pep Boys Car Repair (74 reviews)
  • Pep Boys Rebate (59 reviews)
  • Ok Furniture Manager (17 reviews)
  • Ok Furniture Shipping Service (12 reviews)
  • Ok Furniture Sales Representative (5 reviews)