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Office Depot

Computers
  • 3 ISSUES RESOLVED
  • 286 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Staff
Exchange, Refund and Cancellation Policy
  • Product variety 3
  • Initial service 3
  • Range of products 1
  • Store shopping 1
  • Store customer service 1

Customers don't like

  • Poor customer service13
  • Customer service12
  • Cusomer service delivery8
  • Not delivered on time8
  • Horrible service8
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Staples

Computers
  • 3 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $661 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Staff
Exchange, Refund and Cancellation Policy
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Manager tried to be helpful 2
  • Wide selection of products 1

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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