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Office Depot

Computers
  • 3 ISSUES RESOLVED
  • 305 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Staff
Exchange, Refund and Cancellation Policy
  • Product variety 3
  • Initial service 3
  • Some products 2
  • Store shopping 1
  • Store customer service 1

Customers don't like

  • Poor customer service17
  • Cusomer service delivery9
  • Office depot unaccountability4
  • Not delivered on time3
  • Service2
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Samsung Electronics

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 724 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Staff
Exchange, Refund and Cancellation Policy
  • Tv when it worked 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2
  • Features 2

Customers don't like

  • Customer service12
  • Way they do business4
  • Poor quality3
  • Lack of warranty coverage3
  • Appliance service life3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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