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OfferUp
Yelp

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

OfferUp

OfferUp

1.8
  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3602 TOTAL REVIEWS
Rank
83 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    5649
  • SUCCESSFUL
    1%
  • AVG CALL DURATION
    00:29
  • ISSUES RESOLVED
    1%
Top Products and Services
2.3
480 reviews
1.8
273 reviews
2.4
233 reviews
Yelp

Yelp

1.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 670 TOTAL REVIEWS
Rank
10 out of 218
in Review Websites and Directories category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    253
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    02:22
  • ISSUES RESOLVED
    13%
Top Products and Services
1.3
193 reviews
1.1
78 reviews
1.3
54 reviews

How would you compare OfferUp vs Yelp?

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Anonymous
#1447483

I DONT KNOW ABOUT YELP,BUT IF ITS ANYTHING LIKE OFFERUP,I LL PASS. COMPLETE IDIOTS WORK THERE IS RIGHT.

THE CUSTOMER SERVICE EXPERT IS UNBELEIVABLY STUPID.

DO THEY REALLY GET PAID FOR WHAT THEY DO,NOTHING. ILL STICK WITH CRAIGSLIST,AND THAT AINT MUCH BETTER,BUT ITS ALL WE GOT

Anonymous
#1383545

OfferUp is the most screwed up site around. It’s a total mess run by inept idiots.

ALWAYS cannot connect. “Server is down. Try later”. Etc.

etc. constantly freezes when you try to delete an item or edit it. If you sell it or decide you want to keep it...it is still posted because you cannot delete it! So you will havevpeople asking about it.

And now you have to tell them it’s sold making you look like an idiot. I just tell them OfferUp won’t let me delete/edit and put it on them. Lousy lousy lousy.

Like trying to find Waldo getting customer service. Big thumbs down.

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