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Offerup

Auctions and Marketplaces
  • 6 ISSUES RESOLVED
  • 1547 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.9
Customer service
Website
  • Easy to sell and buy 11
  • Easy to use 9
  • Easy to sign in 9
  • Very good to sell stuff 7
  • How easy it seems 5

Customers don't like

  • Buyers not showing up6
  • Non existent customer service5
  • Bad customer service5
  • Rude sellers4
  • No customer service4
Delete

Yelp

Review Websites and Directories
  • 0 ISSUES RESOLVED
  • 333 TOTAL REVIEWS
  • $740K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.4
Customer service
Website
  • Were nice to me at the beginning 3
  • Terrable 3
  • Biased 3
  • Wow 2
  • Unethical business practice 2

Customers don't like

  • Yelp is commiting internet extortion5
  • Bogus customer service5
  • Lies hurt my business4
  • I did not like3
  • Hides under first amendment3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1447483

I DONT KNOW ABOUT YELP,BUT IF ITS ANYTHING LIKE OFFERUP,I LL PASS. COMPLETE IDIOTS WORK THERE IS RIGHT.

THE CUSTOMER SERVICE EXPERT IS UNBELEIVABLY STUPID.

DO THEY REALLY GET PAID FOR WHAT THEY DO,NOTHING. ILL STICK WITH CRAIGSLIST,AND THAT AINT MUCH BETTER,BUT ITS ALL WE GOT

Anonymous
#1383545

OfferUp is the most screwed up site around. It’s a total mess run by inept idiots.

ALWAYS cannot connect. “Server is down. Try later”. Etc.

etc. constantly freezes when you try to delete an item or edit it. If you sell it or decide you want to keep it...it is still posted because you cannot delete it! So you will havevpeople asking about it.

And now you have to tell them it’s sold making you look like an idiot. I just tell them OfferUp won’t let me delete/edit and put it on them. Lousy lousy lousy.

Like trying to find Waldo getting customer service. Big thumbs down.