PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Offerup and Yelp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Offerup
Yelp

Offerup and Yelp Overview

Total reviews 6011 800
Company responses 0 0
Issues resolved 22 5

Offerup and Yelp Consumer Ratings

Rank
79 out of 317 in Auctions and Marketplaces category
20 out of 169 in Review Websites and Directories category
Customer service
69 in category
13 in category
Website
77 in category
17 in category
Product or Service Quality
57 in category
19 in category
Exchange, Refund and Cancellation Policy
45 in category
8 in category

Offerup and Yelp Rating Details

Customer service
1.4 (1857 reviews)
1.2 (429 reviews)
Reviewer's quote

...No way to contact support or customer service or, of course, my buyers. I had been setting the foundation to start a business on OfferUp. This experience has made it clear that would be a risky business decision...

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...They apparently do not care about customer service at all..

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Website
2.1 (1713 reviews)
1.5 (404 reviews)
Reviewer's quote

Me of 1400 on your website..

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...I think they have inflated the number of clicks on my website and those inquires are for types of services we do not normally perform. I believe they must have people who are doing the clicks and making fraudulent requests for service..

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Product or Service Quality
1.9 (1542 reviews)
1.2 (386 reviews)
Reviewer's quote

After trying for over 3 hours to reach some sort of customer service. And finally getting through to them on Facebook messenger, they give information that gives you nothing. The scammer has my telephone number name and knows my email and I can get no help from them...

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...This is the worst customer service we have ever dealt with when working with an advertising company. We filled out the payment inquiry form that was sent to us but that is as far as we have gotten. This is extremely disappointing and I would appreciate being contacted and that amount refunded..

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Exchange, Refund and Cancellation Policy
1.7 (1525 reviews)
1.2 (118 reviews)
Reviewer's quote

...tried to file claim, but said product not shipped through them, so no refund...

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No items

Offerup and Yelp Pros and Cons

Pros
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
  • Were nice to me at the beginning
  • Terrable
  • Biased
Cons
  • Customer service
  • No customer service
  • No response
  • Customer service
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company

Offerup and Yelp Most Positive Reviews

Top rated reviews
5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

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5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

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5

I sold an iPhone 5S here totally new for 200$ and the lady the buys it has the nerve to tell me it's blocked when it...

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5

Excellent company to work with. Excellent customer service, very professional installers, execellent electricians....

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Offerup and Yelp Most Critical Reviews

Lowest rated reviews
1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

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1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

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1

soooooo offerup is *** ***,and the user support is terrriblee.this one time someone offered a reasonable price for my...

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1

Yelp Reviews, which ever way the wind blows. I left a 5-star review for a dental surgeon in Stamford which displayed as...

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Offerup and Yelp Latest Reviews

Recent published reviews
3

I'm logged in to OfferUp from my phone but when I go in to respond to anything it says you must first log in

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1

We were hounded by Yelp to allow them to prove to us that Yelp Ads were all the rage and what we needed to make our...

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1

VENDORS WANT MY # TO SHIP RUG UPS

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1

Hi, no one from Yelp contact me back. Bad business

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Offerup and Yelp Products and Services

Most reviewed product and services
  • Offerup Account (925 reviews)
  • Offerup Customer Care (324 reviews)
  • Offerup Mobile Application (268 reviews)
  • Yelp Review Listing (209 reviews)
  • Yelp Advertisement (92 reviews)
  • Yelp Customer Care (56 reviews)