PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about OfferUp and Yelp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

OfferUp
Yelp

OfferUp and Yelp Overview

Total reviews
4089
696
Company responses
0
0
Issues resolved
15
0

OfferUp was first mentioned on PissedConsumer on Feb 2, 2015 and since then this brand received 4089 reviews. It is 3393 reviews more than Yelp received since Jan 6, 2011.

OfferUp and Yelp Consumer Ratings

Rank
83 out of 475 in Auctions and Marketplaces category
10 out of 227 in Review Websites and Directories category
Customer service
62 in category
8 in category
Website
76 in category
12 in category
Product or Service Quality
59 in category
12 in category

OfferUp and Yelp Rating Details

Customer service
1.4 (1335 reviews)
1.2 (350 reviews)
Reviewer's quote

...& then when I try & call customer service, go figure, I get an automated voicemail saying yall are closed. On a Friday morning @ 10:30. Shocker...

23kirko

I believe the company is playing on the mental model of the customers who come from the user experience of being offered a promotion to try out a platform when they join. Yelp refuses to highlight the fact that the customer is going to be charged before the promotion kicks in and plays on this...

Allana
Website
2 (1244 reviews)
1.5 (327 reviews)
Reviewer's quote

Both customers on your website I bought merchandise from ripped me off. The Apple tablet what stolen I reported it to the police I have a report. I bought a Samsung digital camera which is broken all things I bought for my kids for Christmas now I wasted money that I could have got real Christmas...

Mana

...asked why they would not recommend half of my reviews since each was a client, and can easily be verified as such since there is a developer notice on their website, and their website is included in my portfolios? Yelp's reply was that their review approval system is automated and they have no control over it. Since I contacted Yelp in...

PissedConsumer1685172
Product or Service Quality
1.9 (1102 reviews)
1.2 (307 reviews)
Reviewer's quote

...I have no product anymore and no money being given for my product I SENT. Dont trust. Scam site..

Phuc

Kate keeps calling me from Yelp to sell their advertising. I advised that I do not want to pay for their advertising because my other advertising using signs is working really well. She began to bully me into her advertising and how it would be so helpful with my business. I kept saying I'm not...

Kammy

OfferUp and Yelp Pros and Cons

Pros
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
  • Unethical business practice
  • Terrable
  • Biased
Cons
  • No customer service
  • Bad customer service
  • No response
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company
  • Lies hurt my business

OfferUp and Yelp Most Positive Reviews

Top rated reviews
5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

OfferUp and Yelp Most Critical Reviews

Lowest rated reviews
1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

OfferUp and Yelp Latest Reviews

Recent published reviews

You've only deposited three in November and one on September 28 according to you into my PayPal account but my PayPal...

Read all 4089 reviews
1

Not make sense pay $ 700 for ad on yelp. we get 0 customers.
We get all customers from advertising on craiglist for free...

Read all 696 reviews

OfferUp and Yelp Products and Services

Most reviewed product and services
  • Offerup Account (715 reviews)
  • Offerup Customer Care (298 reviews)
  • Offerup Website (235 reviews)
  • Yelp Review Listing (195 reviews)
  • Yelp Advertisement (84 reviews)
  • Yelp Customer Care (54 reviews)