PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Offerup and Yelp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Offerup
Yelp

Offerup and Yelp Overview

Total reviews 6373 827
Company responses 0 0
Issues resolved 24 7

Offerup and Yelp Consumer Ratings

Rank
77 out of 325 in Auctions and Marketplaces category
21 out of 177 in Review Websites and Directories category
Customer service
72 in category
12 in category
Website
77 in category
15 in category
Product or Service Quality
57 in category
18 in category
Exchange, Refund and Cancellation Policy
47 in category
6 in category

Offerup and Yelp Rating Details

Customer service
1.4 (1986 reviews)
1.2 (445 reviews)
Reviewer's quote

Tried every way possible to contact ANYONE at OfferUp for help with a purchase and it is impossible to find ANY form of contact to get to customer service. You are 100% on your own with purchases made on OfferUp, unlike other public marketplaces, so be very weary about purchases made on OfferUp....

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...Received a canned email but no Resolution Horrible customer service..

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Website
2 (1839 reviews)
1.5 (422 reviews)
Reviewer's quote

...I am trying to refund a buyers money but website won't even work when I cancel order..

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...will not only lose money because of your arrogance, but might be personally attacked and have their businesses set on fire due to reviews you post on your website. Not only should you be sued for millions but you should be arrested and go to prison for 20 years for inciting violence. You are the fascists, whenever people take power over others they have become the...

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Product or Service Quality
1.9 (1647 reviews)
1.2 (405 reviews)
Reviewer's quote

...I called apple and they informed me they can not service them because there was a purchase problem with the pervious owner. So I was sold broken AirPods and I cant get them fixed..

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...What unabridged arrogance! Their service mostly sucks at best. Deleted their app..

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Exchange, Refund and Cancellation Policy
1.7 (1626 reviews)
1.2 (120 reviews)
Reviewer's quote

...from using it as their customer report even through the app, with the payment going through the app, leaves a bitter taste in my mouth as Ive yet to see my refund. I had a message from OfferUp saying I had received a refund but now its gone. I took a screenshot as...

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No items

Offerup and Yelp Pros and Cons

Pros
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
  • Were nice to me at the beginning
  • Terrable
  • Biased
Cons
  • Customer service
  • No customer service
  • No response
  • Customer service
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company

Offerup and Yelp Most Positive Reviews

Top rated reviews
5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

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5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

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5

I sold an iPhone 5S here totally new for 200$ and the lady the buys it has the nerve to tell me it's blocked when it...

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5

Excellent company to work with. Excellent customer service, very professional installers, execellent electricians....

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Offerup and Yelp Most Critical Reviews

Lowest rated reviews
1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

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1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

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1

soooooo offerup is *** ***,and the user support is terrriblee.this one time someone offered a reasonable price for my...

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1

Yelp Reviews, which ever way the wind blows. I left a 5-star review for a dental surgeon in Stamford which displayed as...

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Offerup and Yelp Latest Reviews

Recent published reviews
No votes

She said she wanted my Sterling sharpe card. Said I have to get a 6 digit number from google and get from my email to...

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5

Wrong address and phone number we are at 130 holiday court suite 107 phone number is 443333****

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No votes

Your customer put ad Xbox series and tell that they lost their son to coronavirus I want my money back they took $400...

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No votes

I posted a review, it was taken down for no good reason, and I want to complain. Yelp has no customer service. They...

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Offerup and Yelp Products and Services

Most reviewed product and services
  • Offerup Profile (249 reviews)
  • Offerup Marketplace (248 reviews)
  • Offerup Shipping Service (239 reviews)
  • Yelp Review Listing (211 reviews)
  • Yelp Advertisement (94 reviews)
  • Yelp Membership (23 reviews)