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Offerup

E-commerce
  • 6 ISSUES RESOLVED
  • 1520 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Easy to sell and buy 11
  • Easy to use 9
  • Easy to sign in 9
  • Very good to sell stuff 7
  • How easy it seems 5

Customers don't like

  • Buyers not showing up6
  • Non existent customer service5
  • Bad customer service5
  • Rude sellers4
  • Buyers not reliable and poor site design4
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Tradesy

E-commerce
  • 6 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service35
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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