PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shop LC and OfferUp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shop LC
2.4
OfferUp
1.8
Shop LC
OfferUp

Shop LC and OfferUp Overview

Total reviews 280 10585
Company responses 144 0
Issues resolved 4 62

Shop LC and OfferUp Consumer Ratings

Rank
169 out of 1474 in Jewelry and Accessories category
155 out of 691 in Auctions and Marketplaces category
Customer service
106 in category
156 in category
Website
194 in category
143 in category
Product or Service Quality
154 in category
133 in category
Exchange, Refund and Cancellation Policy
130 in category
114 in category

Shop LC and OfferUp Rating Details

Customer service
2.1
(151 reviews)
1.4
(3372 reviews)
Reviewer's quote

...On September 30 at 2:45 pm, I called the customer service department back and I spoke to Wendell. Wendell stated the same thing and stated there was nothing that could be done. He abruptly interrupted me and offered no solutions...

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Had a question about my account, but the customer service representative wasnt any help at all. They tried giving me a $100 reward instead of helping me..

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Website
2.4
(138 reviews)
1.9
(3051 reviews)
Reviewer's quote

...Website will say error then the price jumped up 45. 00 from what it was. No one can help either...

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This website is so complicated for business I have posted my stuff to sell They removed my account no reason It is so annoying I would better to get more further to talk whomever is be attorney to help me..

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Product or Service Quality
2.1
(136 reviews)
1.8
(2759 reviews)
Reviewer's quote

...I received NO notification of this! Customer Service offered a refund as a solution, but never solved the problem of taking my money for 3 weeks with no product to sell. 6 days until V. Day and no regrets on their part...

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Worst customer service ever , they never answer nor respond to any emails or calls really disappointed with it..

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Exchange, Refund and Cancellation Policy
2
(135 reviews)
1.7
(2757 reviews)
Reviewer's quote

...Wish to return for a cash refund. No response from company on how to proceed..

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I paid twice I need a refund for the the same add i think 8 I need 1 refund back to my account please..

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Shop LC and OfferUp Pros and Cons

Pros
  • Price
  • Quality and price
  • Products
  • Easy to use
  • Easy to sell and buy
  • How easy it seems
Cons
  • False advertising
  • Worst customer service
  • Missing orders
  • Customer service
  • No customer service
  • Fraud no contact for customer support

Shop LC and OfferUp Most Positive Reviews

Top rated reviews
5

Just want all to know!

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5

Same happened here. I too was offered a great deal over my amount. I contacted OfferUp and they were great and quick to...

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5

Please have jessica cover up her under arms it is very unatractive and annoying there is a time and place for that and i...

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5

2011 TOYOTA TUNDRA LISTED LAST NIGHT AROUND 2 IN THE MORNING FOR 5400 IS A SCAM.

THE PERSON WHO ASKED THAT I EMAIL HE...

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Shop LC and OfferUp Most Critical Reviews

Lowest rated reviews
1

Ordered a buy all for 5 rings. Was on the phone ordering telling the guy to hurry up they are running out and he said...

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1

I shipped an order for a track sweat suit trans #624**** and you can check the messages I had with my customer. Itโ€™s...

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1

I was on the phone for practically 1 hour attempting to make a purchase customer service debacles the entire purchase....

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1

Iโ€™ve been getting error code g0x01VX8 for days. Your support is sort of a joke on this issue. No explanation for causes...

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Shop LC and OfferUp Latest Reviews

Recent published reviews
4.8

I dont think that the Customer service person I spoke to understood what I was telling her. I was asking about the...

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4

I am asking to stop charges of $7.99 plus tax of .54 cents. Since I sold my last item in early March and notified as...

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2.2

This has happened twice. I purchased two items by phone auto purchase. Shipping listed on TV was less than $7 on each. T...

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2.1

Charged each month twice even tho I cancelled b4 the free period. Also no one to talk to.
They even don't have anyone to...

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