PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Poshmark and OfferUp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Poshmark
OfferUp

Poshmark and OfferUp Overview

Total reviews
1449
5689
Company responses
0
0
Issues resolved
24
20

Poshmark and OfferUp Consumer Ratings

Rank
92 out of 301 in Auctions and Marketplaces category
70 out of 301 in Auctions and Marketplaces category
Customer service
83 in category
63 in category
Exchange, Refund and Cancellation Policy
62 in category
40 in category
Website
72 in category
71 in category
Product or Service Quality
70 in category
52 in category

Poshmark and OfferUp Rating Details

Customer service
1.3 (734 reviews)
1.4 (1714 reviews)
Reviewer's quote

...Poor company, poor customer service!!!!..

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The customer service I have experienced with Offerup has been quite disappointing. They are very difficult to contact and have not resolved my dispute. I have been expecting a refund for 2 weeks...

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Exchange, Refund and Cancellation Policy
1.4 (653 reviews)
1.7 (1398 reviews)
Reviewer's quote

Per two PayPal Reps I spoke to, Poshmark does not have a policy in place to submit for a return which in this day and age is absolutely bad business practice. Hence me contacting PayPal out of shear frustration hoping they could assist me which they did but even their process will take up to 10...

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I notified Offerup and they basically quoted 2 day return policy and not a solution in light of what is currrently going on in the world. Amazon and eBay offer a more reasonable time to inspect and test items sold on those platforms. I was even told that if the Seller did not respond to contact the...

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Website
2 (625 reviews)
2.1 (1594 reviews)
Reviewer's quote

...I went to the website to claim my gift, it would allow me so right a at I started thinking it was a scam. When I checked all the other winner sites they were all fake because not one single one was..

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I am blocked off the website from posting anything I have emailed several times and I have not received any type of response I am very frustrated..

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Product or Service Quality
1.7 (611 reviews)
1.9 (1425 reviews)
Reviewer's quote

...I tried to rtn without paying anything and your customer service declined it saying that i reced what was according to the listing. I tried again and was told I should have asked for more pics. Obviously they didnt look into this or have enough knowledge to make that decision...

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Offerup customer service dont help out Dont buy nothing on offerup using credit card..

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Poshmark and OfferUp Pros and Cons

Pros
  • Deals on poshmark
  • Variety
  • How easy it was to sell
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
Cons
  • Customer service
  • No customer service
  • Scamming
  • No customer service
  • No response
  • Bad customer service

Poshmark and OfferUp Most Positive Reviews

Top rated reviews
5

If you're thinking about getting the app, use this code BMSYH & you'll get a $5 credit free.

Now on to my review....

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5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

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5

Lol despite the awful reviews I've seen on here, I must say Poshmark is super great! I've made over $200, with all of...

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5

I sold an iPhone 5S here totally new for 200$ and the lady the buys it has the nerve to tell me it's blocked when it...

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Poshmark and OfferUp Most Critical Reviews

Lowest rated reviews
1

I bought a item a clothing item online on Poshmark site. The photo of the item was deceitful. color didn't match the ori...

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1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

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1

You get a feel about sites right away so go with your gut on this one. I knew there was a lot of younger people...

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1

soooooo offerup is *** ***,and the user support is terrriblee.this one time someone offered a reasonable price for my...

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Poshmark and OfferUp Latest Reviews

Recent published reviews
3.2

I'm a Poshmark member. I was told on the site that I had one a gift. I went to the website to claim my gift, it would...

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1

Horrible app dont use ever

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1

Its takes 15 days iddnt recieve the item

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3.4

I received a wifi thermostat in the mail. It appeared fine. I am not a technical person and needed to schedule an ac tec...

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Poshmark and OfferUp Products and Services

Most reviewed product and services
  • Poshmark Customer Care (233 reviews)
  • Poshmark Marketplace (161 reviews)
  • Poshmark Shipping Service (119 reviews)
  • Offerup Account (948 reviews)
  • Offerup Customer Care (344 reviews)
  • Offerup Mobile Application (262 reviews)