PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about OfferUp and Poshmark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

OfferUp
Poshmark

OfferUp and Poshmark Overview

Total reviews
6121
1548
Company responses
0
0
Issues resolved
21
24

OfferUp and Poshmark Consumer Ratings

Rank
74 out of 313 in Auctions and Marketplaces category
98 out of 313 in Auctions and Marketplaces category
Customer service
69 in category
90 in category
Website
75 in category
79 in category
Product or Service Quality
55 in category
72 in category
Exchange, Refund and Cancellation Policy
45 in category
72 in category

OfferUp and Poshmark Rating Details

Customer service
1.4 (1832 reviews)
1.3 (768 reviews)
Reviewer's quote

...Not able to reach ANYONE in customer service. Pretty much this platform is a "throw them to the wolves" and hope for the best kinda app..

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...Poor customer service. Do not buy anything from Chicnation. The shipping takes forever and the seller has poor communication and customer support..

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Website
2.1 (1696 reviews)
2 (658 reviews)
Reviewer's quote

...com a scam website..

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...The item on poshmarks website shows as "pending shipment scan" but USPS. com states item was delivered. I have messaged these people over and over without result, sent copies of the tracking info and usps tracking info without result...

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Product or Service Quality
1.9 (1523 reviews)
1.7 (637 reviews)
Reviewer's quote

I sold my phone in 2 days, so on the 3rd day I remembered I no longer needed the promotion service, so I went to cancel it, but it was to late, offerup already charged my credit card on file, didnt bother checking with me before charging my card though. Such bad business! So I have been trying like...

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My buyers from Posh came to my rescue and also reached out to P M re their lack of experience and business ethics! Heres what ive learned if you have the product, love selling, and your customers love you and your service . they will find you anywhere and youll be successful on any platform! Never...

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Exchange, Refund and Cancellation Policy
1.7 (1498 reviews)
1.4 (681 reviews)
Reviewer's quote

...I need a refund for the bag I sold to her. I tried retrieving the tracking number but the system says expired..

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...I have not received my item or my refund as of yet. I have contacted the seller multiple times about this issue, and she seem very uninterested about my situation. I have contacted Poshmark many time via email about this issue and they seem not to care...

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OfferUp and Poshmark Pros and Cons

Pros
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
  • Deals on poshmark
  • Concept
  • Variety
Cons
  • Customer service
  • No customer service
  • No response
  • Customer service
  • No customer service
  • Scamming

OfferUp and Poshmark Most Positive Reviews

Top rated reviews
5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

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5

If you're thinking about getting the app, use this code BMSYH & you'll get a $5 credit free.

Now on to my review....

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5

I sold an iPhone 5S here totally new for 200$ and the lady the buys it has the nerve to tell me it's blocked when it...

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5

Lol despite the awful reviews I've seen on here, I must say Poshmark is super great! I've made over $200, with all of...

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OfferUp and Poshmark Most Critical Reviews

Lowest rated reviews
1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

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1

I bought a item a clothing item online on Poshmark site. The photo of the item was deceitful. color didn't match the ori...

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1

soooooo offerup is *** ***,and the user support is terrriblee.this one time someone offered a reasonable price for my...

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1

You get a feel about sites right away so go with your gut on this one. I knew there was a lot of younger people...

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OfferUp and Poshmark Latest Reviews

Recent published reviews
2.1

I can't recieve any messages from customers and I can't send any Offer cause they won't recieve them

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No votes

Im trying to set up my account/buy items and I am told that my address doesnt exist. I get my mail and packages at my...

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No votes

Cant logon as many time before

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No votes

I have tried to call you, but I received a pr. of xhilaration pants don't fit me at all and I want a refund or to send...

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OfferUp and Poshmark Products and Services

Most reviewed product and services
  • Offerup Account (964 reviews)
  • Offerup Customer Care (346 reviews)
  • Offerup Mobile Application (269 reviews)
  • Poshmark Customer Care (244 reviews)
  • Poshmark Marketplace (161 reviews)
  • Poshmark Shipping Service (121 reviews)