PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about OfferUp and Poshmark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

OfferUp
Poshmark

OfferUp and Poshmark Overview

Total reviews
4063
1140
Company responses
0
0
Issues resolved
15
22

OfferUp was first mentioned on PissedConsumer on Feb 2, 2015 and since then this brand received 4063 reviews. It is 2923 reviews more than Poshmark received since Feb 4, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Poshmark customer support team than with OfferUp customer service.

OfferUp and Poshmark Consumer Ratings

Rank
83 out of 469 in Auctions and Marketplaces category
400 out of 2463 in Footwear and Clothing category
Customer service
64 in category
346 in category
Website
78 in category
393 in category
Product or Service Quality
60 in category
309 in category

OfferUp and Poshmark Rating Details

Customer service
1.4 (1321 reviews)
1.3 (628 reviews)
Reviewer's quote

After 18 months and a perfect customer satisfaction rating on over 70 transactions, my listings were removed overnight and without warning. I am very familiar with OfferUp's terms and conditions and I have no idea what happened. 48 hours and no explanation..

bakery1

There is very poor customer service so do not use this site unless absolutely necessary..

Holly W
Website
2 (1237 reviews)
2 (522 reviews)
Reviewer's quote

Both customers on your website I bought merchandise from ripped me off. The Apple tablet what stolen I reported it to the police I have a report. I bought a Samsung digital camera which is broken all things I bought for my kids for Christmas now I wasted money that I could have got real Christmas...

Mana

After numerous emails regarding several items i requested to return due Reasons they stated on website would justify a return I was informed they do not accept any returns and all sales are final. I disputing the charges with my bank and returning the items to the sellers. I will also report them...

Theresa S
Product or Service Quality
1.9 (1094 reviews)
1.8 (529 reviews)
Reviewer's quote

I have over 30 5 star reviews within the app, and Im not sure if it was because I was message multiple people if they still had this pair of shoes I had or what, but my account got banned for no reason that I can think of and I would like to know why. I also bought a pair of shoes online through...

Jesse E

I will never do any business with this company. I tried for months to get help with getting my money after selling some shoes.

PissedConsumer1716094

OfferUp and Poshmark Pros and Cons

Pros
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
  • How easy it was to sell
  • Diversity of products
  • Deals on poshmark
Cons
  • No customer service
  • Bad customer service
  • No response
  • Customer service
  • No customer service
  • Unable to contact customer service

OfferUp and Poshmark Most Positive Reviews

Top rated reviews
5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

5

If you're thinking about getting the app, use this code BMSYH & you'll get a $5 credit free.

Now on to my review....

OfferUp and Poshmark Most Critical Reviews

Lowest rated reviews
1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

1

I bought a item a clothing item online on Poshmark site. The photo of the item was deceitful. color didn't match the ori...

OfferUp and Poshmark Latest Reviews

Recent published reviews

Customer claim item was not as described my item was in great condition when I send it.

Read all 4063 reviews
1.2

I have to buy from 3 different sellers. The first one took about 6 messages over a week time to give me dimensions of...

Read all 1140 reviews

OfferUp and Poshmark Products and Services

Most reviewed product and services
  • Offerup Account (526 reviews)
  • Offerup Customer Care (300 reviews)
  • Offerup Website (236 reviews)
  • Poshmark Customer Care (216 reviews)
  • Poshmark Marketplace (152 reviews)
  • Poshmark Shipping Service (99 reviews)