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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1318 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.4K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service11
  • No clear answers10
  • Lost paperwork6
  • Lack of follow up6
  • Unwilling to solve issues5
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  • 0 ISSUES RESOLVED
  • 1314 TOTAL REVIEWS
  • $4M CLAIMED LOSSES
  • $11.9K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Who did try to make me fell better 2
  • Wells fargo stole my home with no missed paymants and proof 2
  • I always felt secure 2
  • Total disregard for taking care of their established customers 1
  • Speed and accessibility 1

Customers don't like

  • Incompetant8
  • Customer service8
  • Rude representatives6
  • Customer service reps5
  • Unwillingness to help4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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