Ocwen vs Wells Fargo

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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1171 TOTAL REVIEWS
  • $9.3M CLAIMED LOSSES
  • $32.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 4
  • Zero 2
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers18
  • Lost paperwork11
  • Dishonest business practices7

Products by Ocwen

No items

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  • 0 ISSUES RESOLVED
  • 1197 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Nothing so far 6
  • I always felt secure 2
  • Quality 1
  • Wells fargo stole my home with no missed paymants and proof 1
  • Wells fargo has not caused me any more undue hardship 1

Customers don't like

  • Rude representatives15
  • Incompetant14
  • Dishonest13
  • Customer service11
  • Misinformation9

Products by Wells Fargo

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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