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Ocwen

1.3
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1416 TOTAL REVIEWS
Rank
156 out of 1155
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    132
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    04:37
  • ISSUES RESOLVED
    6%
Top Products and Services
1.2
500 reviews
1.4
210 reviews
1.3
156 reviews

Usaa

1.6
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1114 TOTAL REVIEWS
Rank
98 out of 1155
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    03:04
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
158 reviews
1.5
80 reviews
1.2
70 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Colorado Springs, Colorado, United States #1316335

Have had dealings with both companies this year. From both USAA is the worst criminal!

They solicited my business thinking they would give me piece of mind, now I worry about how else they will stab me in my back!!! At least OCWen surprisingly realized their illegal tactic and responded in writing that they made a "mistake".

USAA did not and will not admit or correct their mistake. For those that don't know USAA pays out profit bonuses to certain employees so they will never admithought to or increase the pay out to their clients!

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