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Ocwen

1.3
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1472 TOTAL REVIEWS
Rank
170 out of 1236
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    198
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    04:40
  • ISSUES RESOLVED
    27%
Top Products and Services
1.2
518 reviews
1.4
212 reviews
1.2
160 reviews

USAA

1.6
?

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  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1225 TOTAL REVIEWS
Rank
210 out of 2493
in Financial Services category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    28
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    04:00
  • ISSUES RESOLVED
    25%
Top Products and Services
1.4
188 reviews
1.6
110 reviews
1.2
91 reviews

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Anonymous
Colorado Springs, Colorado, United States #1316335

Have had dealings with both companies this year. From both USAA is the worst criminal!

They solicited my business thinking they would give me piece of mind, now I worry about how else they will stab me in my back!!! At least OCWen surprisingly realized their illegal tactic and responded in writing that they made a "mistake".

USAA did not and will not admit or correct their mistake. For those that don't know USAA pays out profit bonuses to certain employees so they will never admithought to or increase the pay out to their clients!

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