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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1320 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.4K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Our mortgage 1
  • Ocwen is ok with me 1
  • Getting back to my home 1

Customers don't like

  • No clear answers10
  • Absolutely no customer service10
  • Lost paperwork6
  • Lack of follow up6
  • Unwilling to solve issues5
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Third Federal

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $18K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Teaser rate 1
  • Staffers who were patient and instructive 1
  • Low rate 1

Customers don't like

  • No consideration for other facts2
  • Unprofessional communcaoition1
  • Strick qualification guidelines1
  • Slow processing and underwriting1
  • People i worked with1
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