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Ocwen

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 1386 TOTAL REVIEWS
  • $9.3M CLAIMED LOSSES
  • $28.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lost paperwork7
  • Customer service7
  • Lack of follow up6
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TCF Bank

Banks
  • 0 ISSUES RESOLVED
  • 132 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Very little 5
  • Nice tellers 1

Customers don't like

  • Being humiliated3
  • Slow or non-existant resolution2
  • One employee2
  • Tcf as a bank1
  • Poor treatment from customer services1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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