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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1309 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 4
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1
  • Loan modification staff is competent and fair 1

Customers don't like

  • Absolutely no customer service11
  • No clear answers10
  • Lack of follow up8
  • Lost paperwork6
  • Unwilling to solve issues4
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TCF Bank

Banks
  • 0 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Very little 1

Customers don't like

  • One employee2
  • Tcf as a bank1
  • Digital banking1
  • Being sent to collections for not using my account1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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