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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1294 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.7K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 4
  • Did a great job 2
  • Loan modification staff is competent and fair 2
  • Ocwen is ok with me 1
  • Our mortgage 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 448 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Agents were very nice 4
  • Friendly service 2
  • Online ability 2
  • Staff 2
  • Your help at the beging 1

Customers don't like

  • Lack of resolution to my issue6
  • Customer service3
  • Lack of issue resolution3
  • Springleaf not upfront3
  • Unprofessional3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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