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Ocwen

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 1386 TOTAL REVIEWS
  • $9.3M CLAIMED LOSSES
  • $28.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lost paperwork7
  • Customer service7
  • Lack of follow up6
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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 227 TOTAL REVIEWS
  • $3.5M CLAIMED LOSSES
  • $75.4K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Helpful on phone no follow thru 6
  • Friendly but dim customer servie 3
  • Friendly staff 2
  • Worse 1
  • Staff were friendly 1

Customers don't like

  • Customer service4
  • Its incompetence3
  • Extortionists3
  • Very poor so far2
  • Unnecessary collection calls2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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