PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Select Portfolio Servicing and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Select Portfolio Servicing
Ocwen

Select Portfolio Servicing and Ocwen Overview

Total reviews
345
1484
Company responses
0
0
Issues resolved
1
5

Ocwen was first mentioned on PissedConsumer on Sep 26, 2007 and since then this brand received 1484 reviews. It is 1139 reviews more than Select Portfolio Servicing received since Oct 12, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Select Portfolio Servicing customer support team and Ocwen customer service.

Select Portfolio Servicing and Ocwen Consumer Ratings

Rank
154 out of 1292 in Loans and Mortgages category
179 out of 1292 in Loans and Mortgages category
Customer service
126 in category
170 in category
Product or Service Quality
148 in category
183 in category
Website
164 in category
179 in category

According to consumer ratings and reviews, Select Portfolio Servicing ranks 25 points higher in the Loans and Mortgages category than Ocwen. People gave Select Portfolio Servicing 1.3 stars for Customer service criterion in Loans and Mortgages category and it is 226 points higher than the worst rated brand in this category. At the same time, Ocwen was rated 1.2 stars for Customer service criterion in this category and it is 182 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Select Portfolio Servicing has a higher rating than Ocwen. Regarding Website criterion, consumers gave Select Portfolio Servicing 1.5 stars and it is 53% greater than other in category. Ocwen however was rated 1.5 stars and it is 51% worse than other in category.

Select Portfolio Servicing and Ocwen Rating Details

Customer service
1.3 (95 reviews)
1.2 (295 reviews)
Reviewer's quote

...Their customer service is not bad but it depends on your luck. Some reps are fairly helpful but often you have to repeat the entire case history to bring them up to speed. But some of them can get rude or impatient...

sumit c

...just another knife in the back of a good customer like me and why is congress not checking on these sort of violators and in particular why not good ole boy Don Trump himself?..

Kenneth Q
Product or Service Quality
1.3 (92 reviews)
1.1 (277 reviews)
Reviewer's quote

Select portfolio servicing is non-human you can be one time with your mortgage payments but the minute you hit a rougth time in your life they treat you like your a deliquent cruminal, i wont wish the cokkection comoany on my worst enemy not on the devil,

Tony D

They accepted my payments for ALL of 2018. I have PROOF thru my bank statements that I paid AND THEY ACCEPTED PAYMENT, yet they’ve posted on credit bureaus I did not. I can PROVE fraud! They are frauds, liars and need to be brought up on RICO warrants. The liars foreclosed on my home in 2019 based...

PissedConsumer1660357
Website
1.5 (81 reviews)
1.5 (270 reviews)
Reviewer's quote

...She even took the time to walk me through the website and explain everything to me. She is easily the nicest person I've ever dealt with regarding my mortgage account past or present. Im so glad I got her direct extension to call if i ever have any issues in the future...

PissedConsumer1413766

Today they tried to explain that my escrow had changed and that was why June wasn't paid entirely but I had no idea about this till I went to the website today. They lie and no-one can help me defeat this servicing company. I need to make yet another class action suit against them, so others don't...

Cheryl D

Select Portfolio Servicing and Ocwen Pros and Cons

Pros
  • Were nice when lying to me
  • Customer service was very polite
  • Short wait time to be connected to a customer service rep
  • One person that tried to help me
  • Loan modification staff is competent and fair
  • Didnt
Cons
  • Sps crooks
  • Poor company
  • Lying of assistance
  • Absolutely no customer service
  • No clear answers
  • Lost paperwork

Select Portfolio Servicing and Ocwen Most Positive Reviews

Top rated reviews
5

I have to say this is such a bad company. My father passed away in June 29, 2011 until this day my husband and I can't...

5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

Select Portfolio Servicing and Ocwen Most Critical Reviews

Lowest rated reviews
1

I get screwed every month by these SOB s out of $228.00 only 44.00$ goes to principle.The principal never goes...

1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

Select Portfolio Servicing and Ocwen Latest Reviews

Recent published reviews
1.4

The worst experience with any institution financial or otherwise. A cashiers check was overnighted to them and while fed...

Read all 345 reviews
1

I faxed over our modification packet the day after it arrived last week, and Ocwen said that the minimum days to send...

Read all 1484 reviews

Select Portfolio Servicing and Ocwen Products and Services

Most reviewed product and services
  • Select Portfolio Servicing Mortgage (146 reviews)
  • Select Portfolio Servicing Loan Modification (41 reviews)
  • Select Portfolio Servicing Customer Care (15 reviews)
  • Ocwen Mortgage (524 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)