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Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $34.7K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Were nice when lying to me 2
  • Personal customer service agent 1
  • Our short sale was approved in the end 1
  • Customer service was very polite 1

Customers don't like

  • Sps crooks5
  • Customer service representative3
  • Poor company2
  • Lying of assistance2
  • I did not like2
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1310 TOTAL REVIEWS
  • $9M CLAIMED LOSSES
  • $28.9K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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