Ocwen vs Select Portfolio Servicing
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Our website collected and compiled various consumer reviews about Ocwen and Select Portfolio Servicing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Ocwen and Select Portfolio Servicing Overview
|
Total reviews |
1499
|
360
|
|
Company responses |
0 |
0 |
|
Issues resolved |
5 |
1 |
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Ocwen and Select Portfolio Servicing Consumer Ratings
Rank
191
out of 900 in Loans and Mortgages category
163
out of 900 in Loans and Mortgages category
Customer service
172
in category
127
in category
Product or Service Quality
189
in category
138
in category
Website
189
in category
164
in category
Interest Rate
136
in category
118
in category
Ocwen and Select Portfolio Servicing Rating Details
Reviewer's quote
...A phone call to customer service took over an hour and multiple (friendly) people before someone could input a direct draft; over a month later, the online problem still exists..
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Why do these *** not have an email address for customer service? Im locked out of my account, spent 20 minutes getting to an agent only to be disconnected..
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Product or Service Quality
Reviewer's quote
...Poor communication, poor customer service and they really , really don't care about the customer , their most concern seems to be what extra fees they can get from you or how they can force you into foreclosure..
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Chase sold my Mortgage service to SPS. My first payment was due to SPS 1 April 2020 and 1) the statement included a late fee of 140+ 2) after 3 payments my principal has not been reduced 3) I called in to pay and was told that they could take my phone payment and WAIVE the 15. 00 payment fee...
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Reviewer's quote
Today they tried to explain that my escrow had changed and that was why June wasn't paid entirely but I had no idea about this till I went to the website today. They lie and no-one can help me defeat this servicing company. I need to make yet another class action suit against them, so others don't...
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...She even took the time to walk me through the website and explain everything to me. She is easily the nicest person I've ever dealt with regarding my mortgage account past or present. Im so glad I got her direct extension to call if i ever have any issues in the future...
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Reviewer's quote
Trying to refinance and get a better interest rate and get away from ocwin , they will not send a payoff statement , i have been calling them every day for about three weeks different person and different conflicting awnseres every day it seemes we are being held hostage is there any help out there...
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25 interest rate and no interest rates have increase and about to loose my Homestead if they don't tell me Yes or no?? NOW!!!! The townhouse is a short sale but I feel like I should have never had to do a APPRAISAL till I knew for sure it was mine???? I have several complaints with different...
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Ocwen and Select Portfolio Servicing Pros and Cons
Pros
- One person that tried to help me
- Didnt
- Loan modification staff is competent and fair
- Were nice when lying to me
- No pro all cons
- Personal customer service agent
Cons
- Absolutely no customer service
- No clear answers
- Customer service
- Sps crooks
- Customer service
- Poor company
Ocwen and Select Portfolio Servicing Most Positive Reviews
Top rated reviews
I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...
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I have to say this is such a bad company. My father passed away in June 29, 2011 until this day my husband and I can't...
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In 2005 I borrowed $23,000 from them as a Home Equity Home and I paid them every month. I asked them to let me know...
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My mortgage account was transferred to sps in November 2018 when I was a payment behind. Initially I was terrified to...
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Ocwen and Select Portfolio Servicing Most Critical Reviews
Lowest rated reviews
The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...
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I get screwed every month by these SOB s out of $228.00 only 44.00$ goes to principle.The principal never goes...
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My gmac mortgage was sold to ocwen in the middle of a loan modification gmac tried to foreclose on me after they sold...
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I just recently had my loan transferred to SPS since my lender sold the loan to a different investor. I've been with th...
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Ocwen and Select Portfolio Servicing Latest Reviews
Recent published reviews
please contsnt me about any hope on getting some compensation somehow. they stole my house from me in 2016 they sold it...
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SPS apparently bought my mortgage. I never had to pay a fee to process a payment online. SPS charges $15 for an online...
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I have been trying to get a hold of your research department. I previously had a loan with you and I am being told that...
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Chase sold my Mortgage service to SPS. My first payment was due to SPS 1 April 2020 and 1) the statement included a...
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Ocwen and Select Portfolio Servicing Products and Services
Most reviewed product and services
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Ocwen Mortgage
(528 reviews)
-
Ocwen Loan
(210 reviews)
-
Ocwen Loan Modification
(161 reviews)
-
Select Portfolio Servicing Mortgage
(152 reviews)
-
Select Portfolio Servicing Loan Modification
(41 reviews)
-
Select Portfolio Servicing Customer Care
(17 reviews)
Select Portfolio Servicing vs …
How would you compare Ocwen vs Select Portfolio Servicing?
horrible
Product or Service Quality
both are equally low on a scale of 1- 10 they both rate as a negative 8