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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1191 TOTAL REVIEWS
  • $9.4M CLAIMED LOSSES
  • $32.8K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 3
  • Zero 2
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1
  • Did a great job 1

Customers don't like

  • Absolutely no customer service30
  • Lack of follow up22
  • No clear answers17
  • Lost paperwork10
  • Dishonest business practices7
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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 616 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Website 7
  • Interest rate 4
  • Accuracy 2
  • Speed 2
  • Customer service 2

Customers don't like

  • Being lied to12
  • Customer service10
  • Run around9
  • Unscrupulous9
  • Totally incompetent8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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