PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pulte Mortgage and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pulte Mortgage
Ocwen

Pulte Mortgage and Ocwen Overview

Total reviews
57
1485
Company responses
0
0
Issues resolved
0
5

Ocwen was first mentioned on PissedConsumer on Sep 26, 2007 and since then this brand received 1485 reviews. It is 1428 reviews more than Pulte Mortgage received since Apr 24, 2010.

Pulte Mortgage and Ocwen Consumer Ratings

Rank
138 out of 1192 in Loans and Mortgages category
183 out of 1192 in Loans and Mortgages category
Customer service
105 in category
168 in category
Product or Service Quality
89 in category
182 in category
Website
124 in category
180 in category

According to consumer ratings and reviews, Pulte Mortgage ranks 45 points higher in the Loans and Mortgages category than Ocwen. People gave Pulte Mortgage 1.5 stars for Customer service criterion in Loans and Mortgages category and it is 252 points higher than the worst rated brand in this category. At the same time, Ocwen was rated 1.2 stars for Customer service criterion in this category and it is 189 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Pulte Mortgage has a higher rating than Ocwen. Regarding Website criterion, consumers gave Pulte Mortgage 1.9 stars and it is 65% greater than other in category. Ocwen however was rated 1.5 stars and it is 50% worse than other in category.

Pulte Mortgage and Ocwen Rating Details

Customer service
1.5 (24 reviews)
1.2 (295 reviews)
Reviewer's quote

Pulte in new jersey is the most inefficient service I have ever seen. I had very bad experience with both pulte mortgage, builder, and so called pulte recommended lawyer. Pulte Mortgage has asked us for tons of documentation which went on for 6 months and finally ended up giving a very high...

PissedConsumer972525

...A phone call to customer service took over an hour and multiple (friendly) people before someone could input a direct draft; over a month later, the online problem still exists..

PissedConsumer1607052
Product or Service Quality
1.6 (23 reviews)
1.1 (277 reviews)
Reviewer's quote

...So you wont get any service, just some *** experience. They will lure you with all sorts of discounts and offers from various vendors. They will ask you if they can match the loan...

PissedConsumer970618

...Poor communication, poor customer service and they really , really don't care about the customer , their most concern seems to be what extra fees they can get from you or how they can force you into foreclosure..

DORIS B
Website
1.9 (22 reviews)
1.5 (270 reviews)
Reviewer's quote

I've just put $5000 down on a home to be built in April or May. I am starting to see the issues with Pulte Mortgage where the $10,000 incentives are looking shady to me. Closing costs that are usually the seller's costs are now shown as buyer closing costs. I have spoken with two real estate agents...

david j

Today they tried to explain that my escrow had changed and that was why June wasn't paid entirely but I had no idea about this till I went to the website today. They lie and no-one can help me defeat this servicing company. I need to make yet another class action suit against them, so others don't...

Cheryl D

Pulte Mortgage and Ocwen Pros and Cons

Pros
  • On time closing
  • No lying
  • Easy to get in touch with
  • One person that tried to help me
  • Loan modification staff is competent and fair
  • Didnt
Cons
  • Sales tactics
  • Misrepresented sales and closing tactics
  • Total experience with incompetent employees
  • Absolutely no customer service
  • No clear answers
  • Lost paperwork

Pulte Mortgage and Ocwen Most Positive Reviews

Top rated reviews
5

I have used Pulet to
But my new home they have been fast to answer any question. Always nice I have emailed them and ta...

5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

Pulte Mortgage and Ocwen Most Critical Reviews

Lowest rated reviews
1

These people push and push for you to use their lender. You then go online and fill all of that out. It took them a...

1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

Pulte Mortgage and Ocwen Latest Reviews

Recent published reviews
1

I've just put $5000 down on a home to be built in April or May. I am starting to see the issues with Pulte Mortgage...

Read all 57 reviews

I NEED THE PHONE # AND FAX NUMER FOR:
OCWEN LOAN SERVICING ISAOA
PO BOX 6723 , SPRINGFIELD,OH,45501

Read all 1485 reviews

Pulte Mortgage and Ocwen Products and Services

Most reviewed product and services
  • Pulte Mortgage Mortgage (29 reviews)
  • Pulte Mortgage Customer Care (7 reviews)
  • Pulte Mortgage Loan (6 reviews)
  • Ocwen Mortgage (524 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)