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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1191 TOTAL REVIEWS
  • $9.4M CLAIMED LOSSES
  • $32.8K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 3
  • Zero 2
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1
  • Did a great job 1

Customers don't like

  • Absolutely no customer service30
  • Lack of follow up22
  • No clear answers17
  • Lost paperwork10
  • Dishonest business practices7
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Primelending

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $12.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Initial loan officer 1
  • Loan officer 1

Customers don't like

  • Any of the experience4
  • Customer service3
  • That they were not honest and upfront3
  • Rate of responsiveness2
  • Underwriter incompetence2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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