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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1323 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service11
  • No clear answers10
  • Lost paperwork6
  • Lack of follow up6
  • Unwilling to solve issues5
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Primelending

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $44K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Seller backed out of loan because of lenders mistakes 2
  • Terms of the initial loan we were sold 1
  • Loan officer 1
  • Initial loan officer 1

Customers don't like

  • Customer service3
  • That they were not honest and upfront2
  • Game with my time primelending did not value family time2
  • Unprofessional service1
  • Underwriter incompetence1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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