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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1244 TOTAL REVIEWS
  • $8.6M CLAIMED LOSSES
  • $28.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Zero 6
  • One person that tried to help me 4
  • Did a great job 1
  • Loan modification staff is competent and fair 1
  • Getting back to my home 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers18
  • Lost paperwork11
  • Lies9
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Primelending

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $55.9K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Initial loan officer 1
  • Loan officer 1
  • Seller backed out of loan because of lenders mistakes 1

Customers don't like

  • Any of the experience4
  • Customer service3
  • That they were not honest and upfront3
  • Rate of responsiveness2
  • Underwriter incompetence2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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