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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1243 TOTAL REVIEWS
  • $8.6M CLAIMED LOSSES
  • $28.7K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Zero 6
  • One person that tried to help me 4
  • Did a great job 1
  • Loan modification staff is competent and fair 1
  • Getting back to my home 1

Customers don't like

  • Absolutely no customer service30
  • Lack of follow up23
  • No clear answers18
  • Lost paperwork11
  • Lies9
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PHH Mortgage

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $54.8K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Cashed my payment checks timely 1

Customers don't like

  • Being lied to4
  • Incomptence3
  • Lies told to me3
  • That company such not be in business3
  • That they want me to pay for their mistake3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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