Start a new comparison
Delete

Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1192 TOTAL REVIEWS
  • $9.4M CLAIMED LOSSES
  • $32.7K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 3
  • Zero 2
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1
  • Did a great job 1

Customers don't like

  • Absolutely no customer service30
  • Lack of follow up22
  • No clear answers17
  • Lost paperwork10
  • Dishonest business practices7
Delete

Pennymac

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 316 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $28.8K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • 1 knowledgable individual 1
  • Friendly staff 1

Customers don't like

  • Unwilling to own their mistakes12
  • Worst customer service ever12
  • Procedures11
  • Service and procedures7
  • Their service and procedures7
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.