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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1266 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.9K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 4
  • Did a great job 2
  • Loan modification staff is competent and fair 2
  • Great on the day to day processes 1
  • Our mortgage 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 852 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Local customer service 6
  • Availability of funds 6
  • Friendly local office 6
  • Local service 3
  • Staff when applying 3

Customers don't like

  • Poor Customer service14
  • Rude staff9
  • Rude debt collector5
  • Office manager not willingness to find a solution4
  • Rude ignorant manager4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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