PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Oceane and The Body Shop as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Oceane
The Body Shop

Oceane and The Body Shop Overview

Total reviews 18 120
Company responses 2 0
Issues resolved 0 1

Oceane and The Body Shop Consumer Ratings

Rank
108 out of 937 in Cosmetics and Personal Care category
195 out of 937 in Cosmetics and Personal Care category
Advertised vs Delivered
293 in category
98 in category
Product or Service Quality
376 in category
104 in category
Reliability
346 in category
127 in category
Price Affordability
380 in category
135 in category

Oceane and The Body Shop Rating Details

Advertised vs Delivered
1 (1 review)
1.8 (53 reviews)
Reviewer's quote

I was recently visiting the Denver area and stopped in at Park Meadows Mall. I was stopped by a gentlemen and he was giving me a deal on some cream, then steps in another gentlemen "Rafael P." and proceeds to give me a treatment that looked great. Tightened up my skin. Even though I thought I...

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...You have my desired product advertised on sale, buy 3, get 2 free. Great! When I put them in the cart to check out there is NO indication that I will be receiving 5. b...

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Product or Service Quality
1 (1 review)
2.1 (60 reviews)
Reviewer's quote

No items

After talking to customer service I was told that they didn't accept online gift cards at that time, so I had to go to the store in my state to get a few items (when I wanted online-only products). No biggie, right? But now, 8 months later I am attempting to use my $10 birthday voucher and I'm...

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Reliability
1 (1 review)
1.5 (55 reviews)
Reviewer's quote

No items

Received a gift card for Christmas. Card will not work online. Called the Body Shop numerous times and was told there was a problem and they were trying to fix it and it should be resolved soon. This has been going on for over two months. The nearest store to me is two hours away. This is...

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Price Affordability
1 (1 review)
2.1 (55 reviews)
Reviewer's quote

No items

...So we drove 35mins to the store, try to get the price adjusted. The lady in the store said they never have such promotions on shampoo, although we showed her the email. So we just wasted 35mins to learn they had the worst customer service in North America..

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Oceane and The Body Shop Pros and Cons

Pros
  • What was applied on my face in the mall
  • Product quality
  • Tea tree line
  • Products
Cons
  • Product was not the same when i applied it at home
  • Customer service
  • Website or customer service
  • No one available-ever

Oceane and The Body Shop Most Positive Reviews

Top rated reviews
No votes
4.5

Just discovered that two of my favourite products have been discontinued. Please bring back the tea tree concealer...

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No votes
4.2

The Body Shop is one of my favorite stores as their products and customer service are usually amazing. Sadly, today...

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Oceane and The Body Shop Most Critical Reviews

Lowest rated reviews
1

I was recently visiting the Denver area and stopped in at Park Meadows Mall. I was stopped by a gentlemen and he was...

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1

User experience design on website is useless. Customer cannot modify payment method or cancel their orders. After sendin...

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No votes
1

100 words cannot describe how terrible or long my experience was. The calling center can't help, they are polite and fri...

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Oceane and The Body Shop Latest Reviews

Recent published reviews
No votes

Bought the Oceane White Pearl peeling gel and moisturizing cream when we went to Connecticut. Fell in love with the...

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1

I receive an order in which 2 out of the 3 body butter container were cracked and spilled in the box. I sent pics prior...

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No votes

Once I started using the blue eye cream and serum I was hooked! These two products are safe for sensitive skin as I...

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2

Several months ago I tried to use a gift card during one of the Body Shop's sales. After filling up a cart of the items...

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Oceane and The Body Shop Products and Services

Most reviewed product and services
  • Oceane Cream (9 reviews)
  • The Body Shop Shipping Service (16 reviews)
  • The Body Shop Membership (2 reviews)
  • The Body Shop Sales Representative (2 reviews)