PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ocean Canyon Properties and Vacation Rental Pros as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ocean Canyon Properties
Vacation Rental Pros

Ocean Canyon Properties and Vacation Rental Pros Overview

Total reviews
55
79
Company responses
43
61
Issues resolved
2
1

Vacation Rental Pros was first mentioned on PissedConsumer on Feb 21, 2012 and since then this brand received 79 reviews. It is 24 reviews more than Ocean Canyon Properties received since Dec 2, 2013. Ocean Canyon Properties responds to reviews and communicates with its consumers more often than Vacation Rental Pros. Ocean Canyon Properties customer service team contacts its customers via PissedConsumer.com in 78 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ocean Canyon Properties customer support team than with Vacation Rental Pros customer service.

Ocean Canyon Properties and Vacation Rental Pros Consumer Ratings

Rank
76 out of 2071 in Real Estate category
48 out of 2071 in Real Estate category
Price Affordability
119 in category
183 in category
Website
112 in category
114 in category
Staff
70 in category
112 in category

According to consumer ratings and reviews, Vacation Rental Pros ranks 28 points higher in the Real Estate category than Ocean Canyon Properties. People gave Ocean Canyon Properties 2.2 stars for Price Affordability criterion in Real Estate category and it is 458 points higher than the worst rated brand in this category. At the same time, Vacation Rental Pros was rated 1.8 stars for Price Affordability criterion in this category and it is 394 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Ocean Canyon Properties has a higher rating than Vacation Rental Pros. Regarding Staff criterion, consumers gave Ocean Canyon Properties 2.4 stars and it is 88% greater than other in category. Vacation Rental Pros however was rated 1.9 stars and it is 81% greater than other in category.

Ocean Canyon Properties and Vacation Rental Pros Rating Details

Price Affordability
2.2 (27 reviews)
1.8 (29 reviews)
Reviewer's quote

We were reluctant but concluded that we should at least go and check it out AND of course the price was great! Free and a gift card as well. Wow, were we taken. We arrived at Styx River and the "cabin" we had seen in the Styx River pamphlet WAS FAR FROM the cabin we were taken to! The cabin we...

Yomar

I booked it, but when I got my confirmation email, the price I was charged was nearly 50% per night higher than what was advertised here. I tried for a day and a half to get a response from VacationRentalPros' local office in Hilton Head, but they wouldn't return my calls or emails. (Several times...

Reginal
Website
3 (27 reviews)
2.9 (38 reviews)
Reviewer's quote

Several times when my Mrs. and I tried to book a spot we could never get in. We've been dealing with OCP for a few years now. we got into a OCP property twice in all the years we've had it. (5 years). Then I came down with an illness, and then diagnosed with PTSD. (Noise and Crowds bothers me...

JerroldGilson

) VRP's website for this property advertises Cable Television. When we arrived, the cable box was locked and VRP's refused to give us an unlock code until Wednesday (five days into our vacation) when I (once again) called and complained regarding the locked cable code. We were previously told by...

Russell D
Staff
2.4 (27 reviews)
1.9 (40 reviews)
Reviewer's quote

...Thanks OCP you need to give out jars of vaseline when you talk to the sales staff..

Anthony I

...The staff where we stayed was amazing and gave us someone else to rent from because we liked the community. We were told we would be treated right without having to deal with this company again..

Cherina

Ocean Canyon Properties and Vacation Rental Pros Pros and Cons

Pros
  • Free or almost free timeshare travel option
  • We wanted to enjoy with our grandchildren
  • Promises
  • Quality
  • Personable
  • Maintenance
Cons
  • Promises made and not kept
  • Promises did not match reality
  • Rules of campground not followed or enforced
  • Supervisor never called to make things better
  • Shady buisness
  • Lousy customer service

Ocean Canyon Properties and Vacation Rental Pros Most Positive Reviews

Top rated reviews
5

All these people trashing OCP, WHY? We’ve been members for years and would join again in a heartbeat, they have great...

5

I rented Sea Urchin from Vacation Rental Pros in September 2014. Sea Urchin was very nice. It has lovely colors and...

Ocean Canyon Properties and Vacation Rental Pros Most Critical Reviews

Lowest rated reviews
1

Salesman sold a great program which turned out to be completely deceitful. We will never recommend Ocean Canyon...

1

My wife and I shared this condo (1000 Cinnamon Beach Way, unit #965, Palm Coast, FL 32137) with another couple. Our firs...

Ocean Canyon Properties and Vacation Rental Pros Latest Reviews

Recent published reviews
1

Several times when my Mrs. and I tried to book a spot we could never get in. We've been dealing with OCP for a few...

Read all 55 reviews

I had this company manage the rental of our condo in Florida.
they rent to anybody, we had all kinds of damage, bed bugs...

Read all 64 reviews

Ocean Canyon Properties and Vacation Rental Pros Products and Services

Most reviewed product and services
  • Ocean Canyon Properties Membership (23 reviews)
  • Ocean Canyon Properties Customer Care (8 reviews)
  • Ocean Canyon Properties Sales Representative (5 reviews)
  • Vacation Rental Pros Condo Rental (20 reviews)
  • Vacation Rental Pros House Rental (17 reviews)
  • Vacation Rental Pros Property Rental (13 reviews)