PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ocean Canyon Properties and Vacation Rental Pros as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ocean Canyon Properties
Vacation Rental Pros

Ocean Canyon Properties and Vacation Rental Pros Overview

Total reviews 68 79
Company responses 43 61
Issues resolved 2 1

Ocean Canyon Properties and Vacation Rental Pros Consumer Ratings

Rank
113 out of 1722 in Real Estate category
54 out of 1722 in Real Estate category
Value for money
125 in category
177 in category
Price Affordability
184 in category
194 in category
Website
135 in category
130 in category
Customer service
134 in category
126 in category

Ocean Canyon Properties and Vacation Rental Pros Rating Details

Value for money
1.7 (38 reviews)
1.3 (28 reviews)
Reviewer's quote

...So OCP has their money. When I called to clear this up, I was told "oh well, you signed the contract and you are not getting your money back. No i'm out 13K plus the annual fees and I don't even use the OCP properties...

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My family and I stayed at "Coastal Charm" (Ponte Vedra Beach) from June 29th - July 6th. It was the most miserable vacation we have ever experienced and this property is an absolute dump. I complained numerous times to Vacation Rental Pros Office Personnel and I have filed a complaint with the...

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Price Affordability
1.9 (37 reviews)
1.8 (29 reviews)
Reviewer's quote

We were reluctant but concluded that we should at least go and check it out AND of course the price was great! Free and a gift card as well. Wow, were we taken. We arrived at Styx River and the "cabin" we had seen in the Styx River pamphlet WAS FAR FROM the cabin we were taken to! The cabin we...

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I booked it, but when I got my confirmation email, the price I was charged was nearly 50% per night higher than what was advertised here. I tried for a day and a half to get a response from VacationRentalPros' local office in Hilton Head, but they wouldn't return my calls or emails. (Several times...

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Website
2.6 (37 reviews)
2.9 (38 reviews)
Reviewer's quote

Beware! This place is a complete scam. It's essentially timeshares for RVs.They contacted me claiming that the company I bought my RV from had set us up with twenty-five free nights at their RV resorts, plus $100 for fuel. Sounded very cool, and kinda phishy.I did some research on the company, and...

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...The pictures on their website were accurate and the condo was what we expected. We were able to walk right out to the beach over a nice walkway. We enjoyed our stay so much so, we have already booked our vacation for this year and are looking forward to it...

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Customer service
1.7 (37 reviews)
2 (46 reviews)
Reviewer's quote

...The customer service is extremely poor. Teresa's mother became ill and needed care on a daily basis which also prevented travel or vacations in 2016. Robs health has worsened since our initial conversation regarding the maintenance fees...

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...Worthless customer service. NEVER RENT FROM THEM. I put a review on their site and it did not show up...

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Ocean Canyon Properties and Vacation Rental Pros Pros and Cons

Pros
  • Free or almost free timeshare travel option
  • We wanted to enjoy with our grandchildren
  • Promises
  • Quality
  • Personable
  • Maintenance
Cons
  • Promises did not match reality
  • Promises made and not kept
  • Rules of campground not followed or enforced
  • Supervisor never called to make things better
  • Shady buisness
  • Lousy customer service

Ocean Canyon Properties and Vacation Rental Pros Most Positive Reviews

Top rated reviews
5

All these people trashing OCP, WHY? We’ve been members for years and would join again in a heartbeat, they have great...

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5

I rented Sea Urchin from Vacation Rental Pros in September 2014. Sea Urchin was very nice. It has lovely colors and...

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4.6

Our home membership is with Tres Rios. Love it. We have been lucky enough to get really great sites most of the time. Th...

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5

Though this condo was a little pricier than we thought our budget would allow, we decided to splurge and it was worth...

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Ocean Canyon Properties and Vacation Rental Pros Most Critical Reviews

Lowest rated reviews
1

Salesman sold a great program which turned out to be completely deceitful. We will never recommend Ocean Canyon...

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1

We arrived for a month in Ft. Myers Beach using Vacation Rental Pros. The reviews were questionable but we were told...

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1

Emailed the top guy that we were told, he wants you to be satisfied! Had one of his representatives call and leave a...

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1

You want someone else to dictate you family vacation? If so give them a call. To say you can only rent a house/condo...

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Ocean Canyon Properties and Vacation Rental Pros Latest Reviews

Recent published reviews
1

Beware! This place is a complete scam. It's essentially timeshares for RVs.
They contacted me claiming that the company I...

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No votes

I had this company manage the rental of our condo in Florida.
they rent to anybody, we had all kinds of damage, bed bugs...

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1

We went to the presentation that lasted an hour and a half initially because they offered us free nights at Tres Rise Re...

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1.3

My family and I stayed at "Coastal Charm" (Ponte Vedra Beach) from June 29th - July 6th. It was the most miserable vacat...

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Ocean Canyon Properties and Vacation Rental Pros Products and Services

Most reviewed product and services
  • Ocean Canyon Properties Membership (28 reviews)
  • Ocean Canyon Properties Sales Representative (5 reviews)
  • Ocean Canyon Properties Property Rental (3 reviews)
  • Vacation Rental Pros Condo Rental (20 reviews)
  • Vacation Rental Pros House Rental (17 reviews)
  • Vacation Rental Pros Property Rental (13 reviews)