PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Oakwood Mobile Homes and Solitaire Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Oakwood Mobile Homes
Solitaire Homes

Oakwood Mobile Homes and Solitaire Homes Overview

Total reviews
54
50
Company responses
0
0
Issues resolved
1
1

Oakwood Mobile Homes was first mentioned on PissedConsumer on Feb 6, 2008 and since then this brand received 54 reviews. It is 4 reviews more than Solitaire Homes received since Jan 16, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Oakwood Mobile Homes customer support team and Solitaire Homes customer service.

Oakwood Mobile Homes and Solitaire Homes Consumer Ratings

Rank
272 out of 2727 in Construction and Repair category
216 out of 2727 in Construction and Repair category
Customer service
236 in category
158 in category
Staff
194 in category
140 in category
Reliability
199 in category
155 in category

According to consumer ratings and reviews, Solitaire Homes ranks 56 points higher in the Construction and Repair category than Oakwood Mobile Homes. People gave Oakwood Mobile Homes 1.3 stars for Customer service criterion in Construction and Repair category and it is 478 points higher than the worst rated brand in this category. At the same time, Solitaire Homes was rated 2 stars for Customer service criterion in this category and it is 556 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Solitaire Homes has a higher rating than Oakwood Mobile Homes. Regarding Reliability criterion, consumers gave Oakwood Mobile Homes 1.3 stars and it is 72% greater than other in category. Solitaire Homes however was rated 1.8 stars and it is 78% greater than other in category.

Oakwood Mobile Homes and Solitaire Homes Rating Details

Customer service
1.3 (20 reviews)
2 (24 reviews)
Reviewer's quote

...These people from manager to sales people need to take a course in customer service classes. No respect for customers needs..

PissedConsumer1707652

...They were scheduled to come out today, no one showed and when I called and talked to the “ new customer service” lady I was advised that he was cancelled to come out today and was sent out of town. No call, nothing! Do not buy a home from these people!!!..

Mary T
Staff
1.7 (19 reviews)
2 (22 reviews)
Reviewer's quote

...Mr Wapshare and his staff were a pleasure to deal with. John Petterson..

PissedConsumer1201279

Which reminds me—when the roof leaked and the tub sprayed water everywhere, their repair staff didn’t want to open the walls or floors to let it dry out. I had to insist the soggy drywall be cut away, and I pulled out the water-soaked insulation under the house myself after they left. Solitaire...

John M
Reliability
1.3 (18 reviews)
1.8 (24 reviews)
Reviewer's quote

Ive been waiting for almost a year for a home I was approved for and Al the gm and his salesman Gene are very unprofessional and inconsistent. They give there customers the run around and I guess the corporate office dont care about how they do business there

Courtney S

Ordered an 856 model Feb 24 2019 was told that model was going into production in mid April ( wrote it down). Jason asked me not to call every couple of weeks to check, he would be in touch. End of May I called to check and he told me I wasn't even on the production schedule. So I asked when he...

PissedConsumer1733133

Oakwood Mobile Homes and Solitaire Homes Pros and Cons

Pros
  • Our salesman
  • House plan
  • Honesty
  • Floor plan
  • I like the home
  • I love the design of my home
Cons
  • Sloppy work
  • Manger & sales person
  • Unprofessional sales manager
  • Poor quality
  • Customer service
  • Lies and misrepresentation

Oakwood Mobile Homes and Solitaire Homes Most Positive Reviews

Top rated reviews
5

We shopped extensively prior to purchasing our new home. After shopping hundreds of locations and looking at thousand of...

5

In 2014 I purchased a used 2008 built Solitaire home. I had looked at several other makes of manufactured homes and...

Oakwood Mobile Homes and Solitaire Homes Most Critical Reviews

Lowest rated reviews
1

Warranty not being taken care of. Waited almost two years and still not complete

1

I bought a solitaire double wide and it is a piece of *** home I have had problems from the setup until now a constant...

Oakwood Mobile Homes and Solitaire Homes Latest Reviews

Recent published reviews
1

Ive been waiting for almost a year for a home I was approved for and Al the gm and his salesman Gene are very...

Read all 54 reviews
1

Ordered an 856 model Feb 24 2019 was told that model was going into production in mid April ( wrote it down). Jason aske...

Read all 50 reviews

Oakwood Mobile Homes and Solitaire Homes Products and Services

Most reviewed product and services
  • Oakwood Mobile Homes Mobile Home (27 reviews)
  • Oakwood Mobile Homes Home Buying (8 reviews)
  • Oakwood Mobile Homes Customer Care (4 reviews)
  • Solitaire Homes Mobile Home (23 reviews)
  • Solitaire Homes Customer Care (6 reviews)
  • Solitaire Homes Dw-r973 Mobile Home (1 review)