PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SMOK and O2Pur as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SMOK
O2Pur

SMOK and O2Pur Overview

Total reviews
391
466
Company responses
0
0
Issues resolved
0
2

O2Pur was first mentioned on PissedConsumer on Feb 21, 2015 and since then this brand received 466 reviews. It is 75 reviews more than SMOK received since Nov 8, 2016.

SMOK and O2Pur Consumer Ratings

Rank
38 out of 257 in Cigarettes and Tobacco category
55 out of 257 in Cigarettes and Tobacco category
Product or Service Quality
39 in category
40 in category
Price Affordability
35 in category
51 in category
Diversity of Products or Services
36 in category
53 in category

According to consumer ratings and reviews, SMOK ranks 17 points higher in the Cigarettes and Tobacco category than O2Pur. People gave SMOK 1.8 stars for Product or Service Quality criterion in Cigarettes and Tobacco category and it is 32 points higher than the worst rated brand in this category. At the same time, O2Pur was rated 1.7 stars for Product or Service Quality criterion in this category and it is 31 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that SMOK has a higher rating than O2Pur. Regarding Diversity of Products or Services criterion, consumers gave SMOK 2.5 stars and it is 49% worse than other in category. O2Pur however was rated 1.7 stars and it is 73% worse than other in category.

SMOK and O2Pur Rating Details

Product or Service Quality
1.8 (210 reviews)
1.7 (188 reviews)
Reviewer's quote

...SMOK is located in China and apparently have never heard of 24 hour customer service so you have to set an alarm and get up in the middle of the night to chat. Can't get back to sleep because I'm so pissed off. Back to DHL...

Lebaron

...There is no customer service. Avoid at all cost ordering thru them. Don’t even know how they are in business...

Randy R
Price Affordability
2.6 (204 reviews)
1.8 (201 reviews)
Reviewer's quote

...he sold 100's of the product (trinity alpha) and this never happened before he wouldn't even let me trade it for another product and pay the difference in price he never gave us a receipt, so I'm not even able to go on the website to fill out the form to send it back to get a replacement one due to the fact of not having a receipt. Smok customer service was very friendly and...

Kelvon

...I would rather continue smoking than to pay this price. I live on 700$ a month..

Leanora
Diversity of Products or Services
2.5 (201 reviews)
1.7 (199 reviews)
Reviewer's quote

I have purchased 5 different types of Smok products within the last four months, and each one of them wouldn't charge after a week or two!..

Faiz

Finally after about 6weeks of stress, thoughts of being ripped off!! I finally i received all my products. One here and there, still missing items, ugh it was such a headache!!! My sellers name was scott! I have moved on but by doing so, i can no longer order my fav flavor Coast is no longer...

PissedConsumer1709705

SMOK and O2Pur Pros and Cons

Pros
  • How it worked initially
  • Vape til it leaked
  • Appearence and color
  • Product
  • So far it seems ok the phone system does worry me
  • Ejuice
Cons
  • Failed unit
  • Quality of the product
  • Smoks customer service
  • Customer service
  • Product not as advertised
  • Way i was ripped off

SMOK and O2Pur Most Positive Reviews

Top rated reviews
5

Yes i have been having promblems with my device.

5

I ordered the trial for like $5. And then called twice to cancel. Both times, they sent me free stuff. and the 2nd...

SMOK and O2Pur Most Critical Reviews

Lowest rated reviews
1

Bought a smok gx350 and it keeps going up to 350 watts by itself and switching off

1

O2Pur, Victor E-Cig, Victor E-juice, ECig & EJuice is all owned by the same people... Scott Barth and Sean Estes (yo...

SMOK and O2Pur Latest Reviews

Recent published reviews
1.8

NO ONE HAS RETURNED MY MESSAGES FROM SMOK

Read all 391 reviews

For some reason it's starting to leak up around the tip of the mouth so I put tape around it for the time being but I...

Read all 466 reviews

SMOK and O2Pur Products and Services

Most reviewed product and services
  • Smok Vape Kit (100 reviews)
  • Smok Customer Care (43 reviews)
  • Smok Box Mod (23 reviews)
  • O2pur Vape Kit Free Trial (112 reviews)
  • O2pur Vape Kit (47 reviews)
  • O2pur Shipping Service (28 reviews)