PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about NY Furniture Warehouse and Rent A Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

NY Furniture Warehouse
Rent A Center

NY Furniture Warehouse and Rent A Center Overview

Total reviews
7
1804
Company responses
0
0
Issues resolved
0
5

Rent A Center was first mentioned on PissedConsumer on Feb 4, 2008 and since then this brand received 1804 reviews. It is 1797 reviews more than NY Furniture Warehouse received since Feb 21, 2013.

NY Furniture Warehouse and Rent A Center Consumer Ratings

Rank
541 out of 2125 in Furniture and Decor category
267 out of 2125 in Furniture and Decor category
Value for money
368 in category
261 in category
Diversity of Products or Services
398 in category
278 in category
Reliability
291 in category
143 in category

According to consumer ratings and reviews, Rent A Center ranks 274 points higher in the Furniture and Decor category than NY Furniture Warehouse. People gave NY Furniture Warehouse 1 stars for Value for money criterion in Furniture and Decor category and it is 153 points higher than the worst rated brand in this category. At the same time, Rent A Center was rated 1.7 stars for Value for money criterion in this category and it is 260 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Rent A Center has a higher rating than NY Furniture Warehouse. Regarding Reliability criterion, consumers gave NY Furniture Warehouse 1 stars and it is 56% worse than other in category. Rent A Center however was rated 1.6 stars and it is 73% greater than other in category.

NY Furniture Warehouse and Rent A Center Rating Details

Value for money
1 (1 review)
1.7 (328 reviews)
Reviewer's quote

I placed an order for Italian leather sectional paid for in full and received a vinyl couch which was confirmed by the leather experts who came to service the couch after the delivery guys took it apart and damaged a part of it. The manager will not get on the phone or answer any more emails...

PissedConsumer988136

I've called several times to have my dining room table. I heard from Justin an was told that he spoke with Alton's store manager Kaitlyn and that she had ordered us new chairs. Well they have never been mentioned, but my husband and I have got multiple calls for our payment. Which I am refusing to...

Julie L
Diversity of Products or Services
1 (1 review)
2 (347 reviews)
Reviewer's quote

No items

my washer been broke for the fifth time like is driving me crazy with the *** is going on with the. like what was I paying insurance for like what the *** that *** getting on my nerves.

Paitynn
Reliability
1 (1 review)
1.6 (350 reviews)
Reviewer's quote

No items

I asked what to pay as my last payment over the phone and I was given $140.87 in Nov. My last payment is December. On December 5th over the phone Robert who said he was the collections manager said my goal was $150.87. He claimed taking a phone payment is $2.00 charge. I was given a different total...

Donna M

NY Furniture Warehouse and Rent A Center Pros and Cons

Pros
No votes
  • Unlikely to recommend it to anyone
  • Quality of items
  • No credit needed
Cons
No votes
  • Horrible customer service
  • Inability to work with me
  • Bad service

NY Furniture Warehouse and Rent A Center Most Positive Reviews

Top rated reviews
No votes
5

I was low income, went into Rent A Center to be able to try and afford the washer. They ask me what date my cash...

NY Furniture Warehouse and Rent A Center Most Critical Reviews

Lowest rated reviews
1

I placed an order for Italian leather sectional paid for in full and received a vinyl couch which was confirmed by the...

1

I used rac and it was worst service ever. First they said they had mattress in stock. After paying down payment they...

NY Furniture Warehouse and Rent A Center Latest Reviews

Recent published reviews

I ordered a sectional for $2400 from NYfurniturewarehouse.com and they never delivered it! Oleg Denishenko talked me int...

Read all 7 reviews
4.2

I asked what to pay as my last payment over the phone and I was given $140.87 in Nov. My last payment is December. On...

Read all 1804 reviews

NY Furniture Warehouse and Rent A Center Products and Services

Most reviewed product and services
No votes
  • Rent A Center Manager (283 reviews)
  • Rent A Center Customer Care (163 reviews)
  • Rent A Center Account (81 reviews)