PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toll Brothers and NV Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toll Brothers
NV Homes

Toll Brothers and NV Homes Overview

Total reviews
46
49
Company responses
0
0
Issues resolved
0
0

NV Homes was first mentioned on PissedConsumer on May 3, 2010 and since then this brand received 49 reviews. It is 3 reviews more than Toll Brothers received since Apr 4, 2012.

Toll Brothers and NV Homes Consumer Ratings

Rank
310 out of 2995 in Construction and Repair category
371 out of 2995 in Construction and Repair category
Customer service
235 in category
236 in category
Staff
186 in category
252 in category
Product or Service Quality
206 in category
228 in category

According to consumer ratings and reviews, Toll Brothers ranks 61 points higher in the Construction and Repair category than NV Homes. People gave Toll Brothers 1.3 stars for Customer service criterion in Construction and Repair category and it is 470 points higher than the worst rated brand in this category. At the same time, NV Homes was rated 1.3 stars for Customer service criterion in this category and it is 469 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Toll Brothers has a higher rating than NV Homes. Regarding Product or Service Quality criterion, consumers gave Toll Brothers 1.6 stars and it is 71% greater than other in category. NV Homes however was rated 1.4 stars and it is 68% greater than other in category.

Toll Brothers and NV Homes Rating Details

Customer service
1.3 (23 reviews)
1.3 (34 reviews)
Reviewer's quote

Please go through the email on how customers are being treated. I think Toll Brothers ceased to be a customer cetric compay log back..

rajesh g

An excellent job Nina/Jodi's knowledge of products and customer service ability made our loan acquisition process as smooth as it could be. They were attentive to our needs and explained everything so we could understand and definitely made us feel confident that we were working with a great...

Thompson O
Staff
1.8 (22 reviews)
1.3 (31 reviews)
Reviewer's quote

Land step crack ,water sink in laundry didn’t drain it right ,drainage backyard problem since I moved in it never fix problems,wall in the room not straight it have to be traight not a pump and curve,people come out to say they need to cut the wall and fix it but warranty people say they don’t need...

Tammy t

...Second favorite excuse, we are short on staff. - Problems identified in final walk through. Don't worry, you have one year warranty...

PissedConsumer1441051
Product or Service Quality
1.6 (20 reviews)
1.4 (34 reviews)
Reviewer's quote

What I want to know is when are all the people who have been cheated by Toll going to hit them where it hurts, in the wallet. There should be a way all of the victims can make sure that others are aware of their sales and business practices. Its the only way to stop them and its the only place it...

Judith F

Customer Service basically means you get routed to the company/contractor who worked on your house and NV Builder keeps a record of your calls. For parts, NV Builder has to order the parts and have it delivered to your address. If it doesn't get done, you can wait for a very long time to get...

PissedConsumer1441309

Toll Brothers and NV Homes Pros and Cons

Pros
  • Home for sale
  • Buildings look good
  • Model of home
  • As above
  • Very professional and courteous
Cons
  • Warranty and the quality of the build
  • Whole experience with toll brothers
  • Absolutely unprofessional
  • Anything with nv homes very bad experience
  • Sales person
  • Lack of communication

Toll Brothers and NV Homes Most Positive Reviews

Top rated reviews
3.9

We put a deposit on a home in a Toll community in Las Vegas. The total deposit was $65,000. We made many changes to the...

5

Nina,
Thank you so very much for all of your help in securing our loan for our new home here in Greens at Huntingdon Vall...

Toll Brothers and NV Homes Most Critical Reviews

Lowest rated reviews
1

we sign our contract for new built home from toll brtohers on 14th may 2015 ,while signing contract they told us...

1

In my opinion the workmanship of an NV Home does not even get close to what the sales person describes...it can...

Toll Brothers and NV Homes Latest Reviews

Recent published reviews

I bought house at creek side regency meddle burg collection on 8 November and very first day dishwasher is not working,...

Read all 46 reviews
2

SWM details are intentionally hidden and shown as a nice backyard to the buyers. Charged extra $40k more for each...

Read all 49 reviews

Toll Brothers and NV Homes Products and Services

Most reviewed product and services
  • Toll Brothers House Construction (10 reviews)
  • Toll Brothers Home Buying (5 reviews)
  • Toll Brothers House Building Service (3 reviews)
  • Nv Homes House Construction (13 reviews)
  • Nv Homes Sales Representative (5 reviews)
  • Nv Homes Customer Care (2 reviews)