PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tristar Products and Nuwave Oven as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tristar Products

Tristar Products

Has Verified Representatives
2.1
Nuwave Oven

Nuwave Oven

Has Verified Representatives
2.8
Tristar Products
Nuwave Oven

Tristar Products and Nuwave Oven Overview

Total reviews
456
1658
Company responses
115
842
Issues resolved
0
16

Tristar Products and Nuwave Oven Consumer Ratings

Rank
200 out of 1792 in Appliances and Electronics category
7 out of 273 in Kitchen and Cooking category
Customer service
182 in category
16 in category
Product or Service Quality
241 in category
12 in category
Exchange, Refund and Cancellation Policy
266 in category
13 in category
Price Affordability
351 in category
25 in category

Tristar Products and Nuwave Oven Rating Details

Customer service
1.6 (124 reviews)
1.9 (398 reviews)
Reviewer's quote

...Called all 5 customer service phone numbers and after long waits, never got a person on the line at any of the 5 numbers I called. This is the ultimate in lack of customer service. I will be denying the charges with my bank and canceling the order...

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I have been unable to reach customer service via phone / email. I am still paying for the NUWAVE PRIMO GRILL OVEN and the top with motor has a large crack in it now. I need a replacement ASAP..

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Product or Service Quality
1.6 (93 reviews)
2.1 (410 reviews)
Reviewer's quote

...Oh that unit wasn't available any more BUYER BEWARE DON'T BUY THIS PRODUCT they would not give me a refund that would have to take the 6 quart I did not want the 6 I bought the 8 that was what I bought. Well anyway here we are in August NO PA OVEN . Still will not give refund So I'm out 309...

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Nuwave purposely and knowingly MAKES and sells inferior quality products that hold up for just over their 1 year limited warranty. Why?? So you will call and complain and they can Weasel more money out of you..

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Exchange, Refund and Cancellation Policy
1.3 (93 reviews)
1.7 (287 reviews)
Reviewer's quote

...I dont need 2 of this product and would like to return the cheaper of the two and get a refund. Thank you for helping me with this situation..

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Trying to get information how to send 2 unopened nuwave ovens back and get my refund..

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Price Affordability
2.1 (89 reviews)
2.6 (344 reviews)
Reviewer's quote

...Obviously the Power Air Fryer is not built with the quality that matches its price. I'm so disgusted with this company as they will not allow for credit to order another type of product. So I'm just out of money for a product that breaks with the 2nd usage each time..

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Think before you order new wave oven they say free gifts nothing is free everything is shipped with a price tag and the shipment is broke up into 3 delivers not shipping together beware of online creates a problem and too they say you can return the product free but ups wants a pricey fee to return...

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Tristar Products and Nuwave Oven Pros and Cons

Pros
  • I would like if it worked as advertised
  • Ability to make meals with ease
  • Work good unless something breaks
  • Ease of cooking
  • How oven cooks
  • Food is prepared quickly
Cons
  • Poor customer service
  • Customer service no help at all
  • No customer service
  • Bad customer service
  • Defective power dome
  • Customer service representative

Tristar Products and Nuwave Oven Most Positive Reviews

Top rated reviews
5

I purchased my Grill from Sam's Club on February 1, 2019 and quite frankly has just never got hot enough to cook...

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5

Various recipes including whole chicken, pork chops, fries, breaded fish filets. They were all terrible. Let me preface...

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5

Hello, I received the power pressure cooker xl as a gift in November 2018.
I suffered a stroke in September of 2018 So my...

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5

Bought mine got one free :any STEEL pan works fine even cast iron Nothing aluminumbought My pans at Walmart very satisfi...

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Tristar Products and Nuwave Oven Most Critical Reviews

Lowest rated reviews
1

I have used the Perfecter only a couple of times. I got it for a Birthday gift from my mother (who is a senior and...

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1

I ordered the advertised Nuwave cook top online. Add that says 1 free with the ordered one for 3 payments of $33.33....

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1

Just bought the pressure cooker but returning it as not happy with the reviews! Too much money for it to be a piece if...

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1

If you have owned one of these machines, you will have a clouding and or cracking of the dome problem. Can't get a...

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Tristar Products and Nuwave Oven Latest Reviews

Recent published reviews
2.8

I ordered 2 powerXl air fry grills By mistake. I called to cancel one and was told to refuse the package when it was...

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No votes

I've been trying to get to talk to a person for over 2 weeks and I can't get through all I get is music and been on...

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No votes

I Received a knife set but not my pans. Were sent out yet?
NEVER MIND as I was typing this up my pans arrived. sorry for...

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1.8

Your tech did not know how to reset the temperature and then he hung up on me.

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Tristar Products and Nuwave Oven Products and Services

Most reviewed product and services
  • Tristar Products Customer Care (37 reviews)
  • Tristar Products Air Fryer (30 reviews)
  • Tristar Products Power Xl Air Fryer (24 reviews)
  • Nuwave Oven Oven (972 reviews)
  • Nuwave Oven Cooktop (82 reviews)
  • Nuwave Oven Oven Food Dome (64 reviews)