PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tristar Products and Nuwave Oven as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tristar Products

Tristar Products

Has verified representatives
2.1
Nuwave Oven

Nuwave Oven

Has verified representatives
2.8
Tristar Products
Nuwave Oven

Tristar Products and Nuwave Oven Overview

Total reviews
271
1478
Company responses
92
647
Issues resolved
0
14

Nuwave Oven was first mentioned on PissedConsumer on May 29, 2008 and since then this brand received 1478 reviews. It is 1207 reviews more than Tristar Products received since Oct 6, 2007. Nuwave Oven responds to reviews and communicates with its consumers more often than Tristar Products. Nuwave Oven customer service team contacts its customers via PissedConsumer.com in 44 percent of cases.

Tristar Products and Nuwave Oven Consumer Ratings

Rank
297 out of 4208 in E-commerce category
8 out of 240 in Kitchen and Cooking category
Customer service
277 in category
16 in category
Product or Service Quality
399 in category
11 in category
Exchange, Refund and Cancellation Policy
336 in category
10 in category

Tristar Products and Nuwave Oven Rating Details

Customer service
1.5 (39 reviews)
2 (330 reviews)
Reviewer's quote

...Contacted customer service but since the product only had a 90 day Limited Warranty, I was told that they could not help me. So if you purchase this product and you have any problems after the first 90 days, you are out of luck and have to trash a $260. 00 oven...

Sandy S

I ended up checking online and found the number to Auturo from customer service and left him a message and he actually called back very quickly!! I gave him the model/serial number and the proof of purchase and we received a brand new one. I was very satisfied with the customer service and am happy...

PissedConsumer1352527
Product or Service Quality
1.4 (38 reviews)
2.2 (353 reviews)
Reviewer's quote

...I just went to use it a couple weeks ago but it would not start! No lights, no power, nothing! I looked for support info but it seems the website no longer exists! This product has a lifetime warranty on motor base! I want either a new replacement or my $200 plus dollars back!..

Kendall L

Hi,I brought this product and for the first time,i tried to preheat it and it kept on saing OPEN. This is really frustrating! I tried everything !UGH!!! Can someone please help me! Don't want my money to go down the drain!..

PissedConsumer1464343
Exchange, Refund and Cancellation Policy
1.2 (34 reviews)
1.8 (239 reviews)
Reviewer's quote

...The 60 Day Guarantee Return Policy you can return but they don't tell you on the phone when you order it or on the TV Commercial. Only posted in a very small icon at the top of their web page. I have talked to Customer Service now a total of 4 times...

Valarie D

...I contacted their so called customer service and received a rude response but no refund and still no product. ..

PissedConsumer1143656

Tristar Products and Nuwave Oven Pros and Cons

Pros
  • I would like if it worked as advertised
  • Ability to make meals with ease
  • That it is light
  • Ease of cooking
  • How oven cooks
  • Food is prepared quickly
Cons
  • Poor customer service
  • Faulty products
  • Customer service no help at all
  • Bad customer service
  • Defective power dome
  • Customer service representative

Tristar Products and Nuwave Oven Most Positive Reviews

Top rated reviews
5

I get channel 9-1 perfectly but the other (2) local channels, WESH 2 (NBC) and WKMF-TV 6 (CBS) will not come thru. Do I...

5

Various recipes including whole chicken, pork chops, fries, breaded fish filets. They were all terrible. Let me preface...

Tristar Products and Nuwave Oven Most Critical Reviews

Lowest rated reviews
1

I have used the Perfecter only a couple of times. I got it for a Birthday gift from my mother (who is a senior and...

1

I ordered the advertised Nuwave cook top online. Add that says 1 free with the ordered one for 3 payments of $33.33....

Tristar Products and Nuwave Oven Latest Reviews

Recent published reviews

I have a power Air Fryer that is broken. I contacted customer service on three different occasions regarding this broken...

Read all 271 reviews
3.6

I am always skeptical of these " infomercial " devices but in this case, for 120 bucks and if I could get rid of my...

Read all 1478 reviews

Tristar Products and Nuwave Oven Products and Services

Most reviewed product and services
  • Tristar Products Customer Care (25 reviews)
  • Tristar Products Power Xl Air Fryer (13 reviews)
  • Tristar Products Air Fryer (12 reviews)
  • Nuwave Oven Oven (951 reviews)
  • Nuwave Oven Cooktop (82 reviews)
  • Nuwave Oven Oven Food Dome (63 reviews)