PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ulta and Nuvalift as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ulta
Nuvalift

Ulta and Nuvalift Overview

Total reviews
878
4
Company responses
0
0
Issues resolved
6
0

Ulta and Nuvalift Consumer Ratings

Rank
173 out of 912 in Cosmetics and Personal Care category
393 out of 912 in Cosmetics and Personal Care category
Customer service
149 in category
453 in category
Website
109 in category
417 in category
Price Affordability
122 in category
419 in category
Product or Service Quality
131 in category
406 in category

Ulta and Nuvalift Rating Details

Customer service
1.4 (334 reviews)
1 (2 reviews)
Reviewer's quote

I was shopping in the Ulta Beauty at the Rio Grande Plaza and the customer service was not there. Then when I asked to speak to a manager the manager gave me a lot of attitude. Very unhappy with my shopping experience..

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This company uses deceptive practices, offering free trials and then tries to charge hundreds of dollars to your credit card saying you have agreed to a "subscription" to their product. How many millions of dollars have they scammed using this dirty trick? I'm going to make a complaint to the...

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Website
2.3 (270 reviews)
1 (1 review)
Reviewer's quote

Purchasing make-up online from the ULTA website is not an option, as their app continually crashes when ordering, and their website never actually processes orders (I've tried to place orders in the past and the site either crashes, freezes or does not work). I accumulated these point over a course...

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No items

Price Affordability
2.3 (269 reviews)
1 (2 reviews)
Reviewer's quote

...00 to have my makeup done, which was fine & I knew the price. I asked if a stylist could just "fluff up" my hair a bit. I was willing to pay some for that...

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My wife accepted the NuvaLift Company's offer of a free sample for shipping costs only (about $5.00). She did not find it useful. A new shipment for a 30-day supply arrived soon thereafter. I called NuvaLift and their representative happily cancelled our account, but they refused a refund of the...

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Product or Service Quality
1.9 (238 reviews)
1 (1 review)
Reviewer's quote

...I have called customer service and besides being hung-up on, have been told their is nothing they can do. The will not help me process my order. They will not take my order over the phone and they cannot figure out a way to take my money...

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No items

Ulta and Nuvalift Pros and Cons

Pros
  • Points program
  • In-store shopping
  • Rewards card
No votes
Cons
  • Customer service
  • Ordering online
  • Rude customer service
  • Their deception

Ulta and Nuvalift Most Positive Reviews

Top rated reviews
5

What has pushed me to write this is an incident that happened maybe 3 weeks ago.
A customer came in and wandered...

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No votes
5

The in store customer service could be a little better...so i said forget it and started to shop online...their...

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No votes

Ulta and Nuvalift Most Critical Reviews

Lowest rated reviews
1

my granddaughter worked for you and was very mistreated while working for you. she was bullied and all the girls would...

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1

My wife accepted the NuvaLift Company's offer of a free sample for shipping costs only (about $5.00). She did not find...

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1

Bought over $500. of hair/beauty products @ Fashion Island store (Orange County, CA.), the sales girl was very rude and...

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1

This company uses deceptive practices, offering free trials and then tries to charge hundreds of dollars to your credit...

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Ulta and Nuvalift Latest Reviews

Recent published reviews
1

I am a platinum member and I had 2,374 reward points - which expired in June - without any notice to me. I live in WA...

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No votes

You chaeged my card $89.00 afyer recieving your *** product 7 days,ago. Cancel this product and five me my money back.

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2

Online order and complete address the order is being sent back can you resend I will give you the correct address

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No votes

I ordered their trial offer, it didn't work and broke my skin out. A couple of days before trial expiration I called for...

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Ulta and Nuvalift Products and Services

Most reviewed product and services
  • Ulta Customer Care (97 reviews)
  • Ulta Manager (54 reviews)
  • Ulta Makeup (37 reviews)
  • Nuvalift Free Trial (2 reviews)
  • Nuvalift Face Cream Free Trial (1 review)