PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nutrisystem and Weight Watchers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nutrisystem

Nutrisystem

Has Verified Representatives
2.7
Nutrisystem
Weight Watchers

Nutrisystem and Weight Watchers Overview

Total reviews 727 82
Company responses 550 0
Issues resolved 12 1

Nutrisystem and Weight Watchers Consumer Ratings

Rank
19 out of 315 in Weight Loss, Diets and Training category
55 out of 315 in Weight Loss, Diets and Training category
Customer service
43 in category
46 in category
Website
38 in category
36 in category
Exchange, Refund and Cancellation Policy
41 in category
43 in category
Product or Service Quality
42 in category
31 in category

Nutrisystem and Weight Watchers Rating Details

Customer service
1.5 (369 reviews)
1.5 (46 reviews)
Reviewer's quote

...What bothers me as that Nutrisystem customer service people have no clue as to when my frozen might be shipped. This is terrible as I should have more frozen dinners instead of non perishable dinners that I received..

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...I have spoken to customer service, chatted on line and have sent an email...

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Website
2.2 (336 reviews)
2.2 (36 reviews)
Reviewer's quote

...Eleven days later, there is still no frozen food and no tracking on Nutrisystem website or app. I cannot get through to anyone on phone, chaDO NOT PURCHASEDON line, nothing@!..

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...03:43:29 PM [Angie] The invite a friend link which offers the free month is a separate one from the joining offer offered from the website. It is a 3 month offer with its own pricing. The link must be used before the new person joins...

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Exchange, Refund and Cancellation Policy
1.3 (329 reviews)
1.3 (38 reviews)
Reviewer's quote

...Wanting my refund NOW !!..

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...March 2019, my mother's friend informed us that Weight Watchers had charged her credit card, without her permission, for and entire year and REFUSED to refund her. My mom then checked her statements to find charges she did not authorize either. She withdrew her membership and Weight Watchers REFUSED to...

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Product or Service Quality
1.8 (324 reviews)
2.1 (41 reviews)
Reviewer's quote

Tried to cancel service after first shipment because we were very dissatisfied with the food. Of course, you cant cancel online, you must call. The rep told me I must may for 8 weeks of meals before being eligible to stop service...

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...Definitely not the kind of customer service I am used to and they will never get my business again..

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Nutrisystem and Weight Watchers Pros and Cons

Pros
  • Convenience
  • Website very colorful and promising
  • Shakes
  • Mobile ap
  • I met some really nice people
  • Program works
Cons
  • Poor customer service
  • Cancellation policy
  • Price
  • Billing and cancelation
  • Duplicity
  • Cost is too high for value of what you get

Nutrisystem and Weight Watchers Most Positive Reviews

Top rated reviews
5

Food was not good. It was either too sweet, to hot, tasteless or messy to fix. It certainly wasn't filling.
Wife lost no...

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5

Signed up for WW, but realized that I had signed up for just digital access. Wanted full access. Tried Chat, it timed...

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5

I have followed the program to the T and have went from 230lbs to 185lbs and still losing. Takes a bit of discipline...

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4

I signed up through my phone app. Paid $24.99 to Apple for a digital subscription. When I open the weight watchers app...

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Nutrisystem and Weight Watchers Most Critical Reviews

Lowest rated reviews
1

I received my Nutrisystem's food a few days ago and cannot describe how horrible it tastes. Whatever they put into the...

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1

Weight Watchers has no way to cancel an order once it is placed. They say you have to receive the order then call to...

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1

There is an old joke about two women on a cruise, and one says, "The food here is really terrible," and the other respon...

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1

I bought a weight watchers frozen turkey/mashed potato entree. I swear it was the worst frozen entree I've ever had....

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Nutrisystem and Weight Watchers Latest Reviews

Recent published reviews
1.9

I ordered Nutrisystem on 9/10/2020, part of the order was dry and most of it frozen type food. On 9/14/2020 the dry...

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1.2

In January 2019, I joined WWI under a special promotion, so I could encourage my mom (already a member), as she prepared...

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2.4

I signed up for a 2 month delivery on Nutrisystem. My first month, the frozen and non perishable came at the same time....

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3.9

I attempted to order my favorites and use the SAVEONFAVES with the last advertised sale. I spent two days trying to get...

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Nutrisystem and Weight Watchers Products and Services

Most reviewed product and services
  • Nutrisystem Diet Plan (115 reviews)
  • Nutrisystem Customer Care (74 reviews)
  • Nutrisystem Subscription (51 reviews)
  • Weight Watchers Membership (19 reviews)
  • Weight Watchers Weight Loss Program (13 reviews)
  • Weight Watchers Customer Care (11 reviews)