PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about NuMe and Sephora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.



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NuMe and Sephora Overview

Total reviews
Company responses
Issues resolved

Sephora was first mentioned on PissedConsumer on Mar 18, 2011 and since then this brand received 160 reviews. It is 84 reviews more than NuMe received since May 29, 2013.

NuMe and Sephora Consumer Ratings

15 out of 368 in Beauty Supplies and Equipment category
119 out of 1215 in Cosmetics and Personal Care category
Customer service
36 in category
133 in category
37 in category
83 in category
Exchange, Refund and Cancellation Policy
32 in category
49 in category

NuMe and Sephora Rating Details

Customer service
1.5 (42 reviews)
1.4 (83 reviews)
Reviewer's quote

...I contacted customer service and there is nothing they can do about it. I hear so many good things about nume so I decided to give them another chance. Now I am just left disappointed and curless..

Katie W

I was serviced at Sephora inside jcpenney brea mall December 2019! wow this store went down hill ! all new staff and they are rude. I can't even ask a question without being rushed and pressured into a jcpenney card. like why would I need a credit card for a $40 foundation . also I get followed all...

2.3 (42 reviews)
2.4 (68 reviews)
Reviewer's quote

I got one of their straightners and a curling wand set which I had trouble over heating so I went to go back to their website but they went out of business. It was then that I was all the bad reviews. Now they're started back up again..

Sophie C

Even though they are shown as in stock, and even still on the website today, my package mysteriously is missing all the samples and or promos. I've contacted Sephora about this issue every time it happens (and it's often, every single order I've ever placed has been incomplete. ) I receive the same...

Exchange, Refund and Cancellation Policy
1.3 (39 reviews)
2.2 (63 reviews)
Reviewer's quote

...95 exchange fee and are literally impossible to get on the phone. The 2 times i got them on the phone, they put me on a 8 minute hold to later put me on another to speak with a supervisor. All i needed was the exchange my UNOPENED curler for the thicker barrel one for the same price...


...— Sephora sales person discrimination Add a Comment I went to Bevery center Sephora 11/812019 and bought some make up product and some of item I need to exchange and I wanted to buy Guerlain product which is they do not carry Beverly center store. So I went to Hollywood Sephora 11/9/2019 this afternoon about 1pm,...

Olive R

NuMe and Sephora Pros and Cons

  • That it curls my hair just the way i want it
  • Products and the packaging is great
  • Packaging was nice
  • Variety of products
  • Range of products
  • Variety
  • Horrible customer service
  • Worst customer service
  • Dont try to accommodate their customers
  • Poor customer service
  • Service
  • False advertising

NuMe and Sephora Most Positive Reviews

Top rated reviews

So i ordered the 32 mm magic wand after finally finding a curling iron that works for my hair! (Fyi, i have the 25 mm...


I hv used sephora almost 5/6yrs.its very good except eyes products. But really eye products also good but now its...

NuMe and Sephora Most Critical Reviews

Lowest rated reviews

I recently ordered from their website on Friday morning November 28, 2014 . When I tried making my purchase it said...


I placed an order back in August which included an one year Cosmopolitan magazine subscription. I have never received...

NuMe and Sephora Latest Reviews

Recent published reviews

I have an Octowand, which I received as a Christmas gift 2 years ago. After using it less than 10 times, (approximately...

Read all 76 reviews

I was serviced at Sephora inside jcpenney brea mall December 2019! wow this store went down hill ! all new staff and...

Read all 160 reviews

NuMe and Sephora Products and Services

Most reviewed product and services
  • Nume Flat Iron (11 reviews)
  • Nume Titan 3 Curling Iron (7 reviews)
  • Nume Magic Wand Curling Iron (4 reviews)
  • Sephora Customer Care (31 reviews)
  • Sephora Shipping Service (13 reviews)
  • Sephora Sales Representative (8 reviews)