PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about NuMe and Royale Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

NuMe

NuMe

Has verified representatives
2.7
NuMe
Royale Usa

NuMe and Royale Usa Overview

Total reviews
76
4
Company responses
53
0
Issues resolved
3
0

NuMe was first mentioned on PissedConsumer on May 29, 2013 and since then this brand received 76 reviews. It is 72 reviews more than Royale Usa received since Oct 16, 2016.

NuMe and Royale Usa Consumer Ratings

Rank
15 out of 368 in Beauty Supplies and Equipment category
45 out of 368 in Beauty Supplies and Equipment category
Website
37 in category
98 in category
Customer service
36 in category
35 in category
Exchange, Refund and Cancellation Policy
32 in category
88 in category

According to consumer ratings and reviews, NuMe ranks 30 points higher in the Beauty Supplies and Equipment category than Royale Usa. People gave NuMe 2.3 stars for Website criterion in Beauty Supplies and Equipment category and it is 65 points higher than the worst rated brand in this category. At the same time, Royale Usa was rated 1 stars for Website criterion in this category and it is 4 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Royale Usa has a higher rating than Royale Usa. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave NuMe 1.3 stars and it is 69% greater than other in category. Royale Usa however was rated 1 stars and it is 85% worse than other in category.

NuMe and Royale Usa Rating Details

Website
2.3 (42 reviews)
1 (1 review)
Reviewer's quote

I got one of their straightners and a curling wand set which I had trouble over heating so I went to go back to their website but they went out of business. It was then that I was all the bad reviews. Now they're started back up again..

Sophie C

Thanks for your review. Was this at Brandon Westfield Mall by any chance? They almost suckered me in too for a hair straightener bundle that I didnt even realize I wanted until that moment. But thank God I didn't have enough for the "deal" the lady was going to give me. They said their retail price...

Earlee
Customer service
1.5 (42 reviews)
1.5 (2 reviews)
Reviewer's quote

...I contacted customer service and there is nothing they can do about it. I hear so many good things about nume so I decided to give them another chance. Now I am just left disappointed and curless..

Katie W

...They told me that they weren’t going to refund me if it broke and they were a bad customer service. The guy that sells the flat iron was very negative and very hostile. He wasn’t nice to me when he sells the item to me..

Dillian
Exchange, Refund and Cancellation Policy
1.3 (39 reviews)
1 (1 review)
Reviewer's quote

...95 exchange fee and are literally impossible to get on the phone. The 2 times i got them on the phone, they put me on a 8 minute hold to later put me on another to speak with a supervisor. All i needed was the exchange my UNOPENED curler for the thicker barrel one for the same price...

PissedConsumer1160431

No items

NuMe and Royale Usa Pros and Cons

Pros
  • That it curls my hair just the way i want it
  • Products and the packaging is great
  • Packaging was nice
No votes
Cons
  • Horrible customer service
  • Worst customer service
  • Dont try to accommodate their customers
  • Policy

NuMe and Royale Usa Most Positive Reviews

Top rated reviews
5

So i ordered the 32 mm magic wand after finally finding a curling iron that works for my hair! (Fyi, i have the 25 mm...

No votes

NuMe and Royale Usa Most Critical Reviews

Lowest rated reviews
1

I recently ordered from their website on Friday morning November 28, 2014 . When I tried making my purchase it said...

1.3

I didn’t used the iron less than 1 week
And is broke.
They told me that they weren’t going to refund me if it broke and th...

NuMe and Royale Usa Latest Reviews

Recent published reviews
2.5

I have an Octowand, which I received as a Christmas gift 2 years ago. After using it less than 10 times, (approximately...

Read all 76 reviews

I have tried contacting this company and I have not received any respond back. I have a product that needs to be...

Read all 4 reviews

NuMe and Royale Usa Products and Services

Most reviewed product and services
  • Nume Flat Iron (11 reviews)
  • Nume Titan 3 Curling Iron (7 reviews)
  • Nume Magic Wand Curling Iron (4 reviews)
  • Royale Usa Flat Iron (3 reviews)