PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about NuMe and Royale Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

NuMe
Royale Usa

NuMe and Royale Usa Overview

Total reviews 78 5
Company responses 53 0
Issues resolved 3 0

NuMe and Royale Usa Consumer Ratings

Rank
20 out of 311 in Beauty Supplies and Equipment category
68 out of 311 in Beauty Supplies and Equipment category
Website
46 in category
136 in category
Customer service
41 in category
40 in category
Discounts and Special Offers
20 in category
13 in category
Exchange, Refund and Cancellation Policy
37 in category
127 in category

NuMe and Royale Usa Rating Details

Website
2.3 (43 reviews)
1 (2 reviews)
Reviewer's quote

...I expressed my frustration and wrote a review on their website. They contacted me and sent me ANOTHER wand. I got it and it worked..

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I called and left a message on July 30 and still haven't received a call back. I UPS the broken straightener with the original receipt but I was unable to register the product. I did ship to you with my address and you should have received it. When should I be receiving a new one.Thanks for your...

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Customer service
1.5 (43 reviews)
1.5 (2 reviews)
Reviewer's quote

...I contacted customer service and there is nothing they can do about it. I hear so many good things about nume so I decided to give them another chance. Now I am just left disappointed and curless..

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...They told me that they weren’t going to refund me if it broke and they were a bad customer service. The guy that sells the flat iron was very negative and very hostile. He wasn’t nice to me when he sells the item to me..

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Discounts and Special Offers
2.5 (40 reviews)
3 (1 review)
Reviewer's quote

I have an Octowand, which I received as a Christmas gift 2 years ago. After using it less than 10 times, (approximately 6 months ) the unit stopped working and just wouldn’t turn on at all. I have a number of other wands, so just put it away and started using the older, cheaper ones. Just this...

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No items

Exchange, Refund and Cancellation Policy
1.3 (40 reviews)
1 (1 review)
Reviewer's quote

...95 exchange fee and are literally impossible to get on the phone. The 2 times i got them on the phone, they put me on a 8 minute hold to later put me on another to speak with a supervisor. All i needed was the exchange my UNOPENED curler for the thicker barrel one for the same price...

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Thanks for your review. Was this at Brandon Westfield Mall by any chance? They almost suckered me in too for a hair straightener bundle that I didnt even realize I wanted until that moment. But thank God I didn't have enough for the "deal" the lady was going to give me. They said their retail price...

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NuMe and Royale Usa Pros and Cons

Pros
  • That it curls my hair just the way i want it
  • Products and the packaging is great
  • Packaging was nice
No votes
Cons
  • Horrible customer service
  • Worst customer service
  • Quality is so poor it is unusable
  • Policy
  • Can not contact customer service

NuMe and Royale Usa Most Positive Reviews

Top rated reviews
5

So i ordered the 32 mm magic wand after finally finding a curling iron that works for my hair! (Fyi, i have the 25 mm...

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No votes
5

Awww I feel for u and ur bad experience ..I'm sorry that happens..yes mistakes do happen and it just happend to u with...

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No votes

NuMe and Royale Usa Most Critical Reviews

Lowest rated reviews
1

I recently ordered from their website on Friday morning November 28, 2014 . When I tried making my purchase it said...

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1

I didn’t used the iron less than 1 week
And is broke.
They told me that they weren’t going to refund me if it broke and th...

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1

DO NOT BUY FROM NUME!! I ordered 1 curling wand from their site and they charged me 3 times for the same thing! They...

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1.4

I called and left a message on July 30 and still haven't received a call back. I UPS the broken straightener with the or...

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NuMe and Royale Usa Latest Reviews

Recent published reviews
1.6

I am not one to write complaints about a product but this is my exception. I had bought a NuMe curling iron (200$)......

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No votes

I have tried contacting this company and I have not received any respond back. I have a product that needs to be...

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No votes

I purchased on 2012, these were the Jenni Rivera Hair straighteners. I had these stored as memorabilia after the...

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No votes

I would NEVER purchase anything from this company again. They have treated me horribly, and show that they don't care ab...

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NuMe and Royale Usa Products and Services

Most reviewed product and services
  • Nume Flat Iron (12 reviews)
  • Nume Titan 3 Curling Iron (7 reviews)
  • Nume Octowand Curling Iron (4 reviews)
  • Royale Usa Flat Iron (3 reviews)