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Ntelos

Telecommunications
  • 0 ISSUES RESOLVED
  • 197 TOTAL REVIEWS
  • $48.9K CLAIMED LOSSES
  • $777 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Prices until they kept raising them 4
  • Customer service 2
  • Horrible and very costly 2
  • Service 1

Customers don't like

  • Service10
  • Managers attitude4
  • Solution4
  • Bad reception3
  • Them cancelling a contract and not making sure i was whole after3
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 388 TOTAL REVIEWS
  • $71.3K CLAIMED LOSSES
  • $414 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Very little 3
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Vey little to do with phone insurance 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Calling india to be put on hold3
  • Poorly trained reps3
  • Completely unreliable service3
  • Extremely long wait times with lies3
  • Rude customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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