Ntelos vs Straight Talk Wireless

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Ntelos

Telecommunications
  • 0 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $48.9K CLAIMED LOSSES
  • $777 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Prices until they kept raising them 4
  • Customer service 2
  • Horrible and very costly 2
  • Service 1

Customers don't like

  • Service10
  • Managers attitude4
  • Solution4
  • Bad reception3
  • Them cancelling a contract and not making sure i was whole after3

Products by Ntelos

No items

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Straight Talk Wireless

Telecommunications
  • 4 ISSUES RESOLVED
  • 1443 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11

Products by Straight Talk Wireless

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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