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Ntelos

Telecommunications
  • 0 ISSUES RESOLVED
  • 198 TOTAL REVIEWS
  • $48.9K CLAIMED LOSSES
  • $777 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Prices until they kept raising them 4
  • Service 1

Customers don't like

  • Service6
  • Bad reception3
  • Manager attitude2
  • Solution2
  • Worst customer service ever seen1
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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 24 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
3.9
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Pricing 2
  • Customer service 1
  • Promise of their services 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Bad service1
  • Quality1
  • Delivery of their servicesso bad on many levels1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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