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Delete
  • 3 ISSUES RESOLVED
  • 129 TOTAL REVIEWS
  • $14.5K CLAIMED LOSSES
  • $220 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Software 2
  • Tech support 1
  • The 1

Customers don't like

  • No solution to problem8
  • Total lack of customer support7
  • Cannot contact them about basic information5
  • Total lack of problem resolution5
  • Money before solution4
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Winzip

Software
  • 1 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $9.2K CLAIMED LOSSES
  • $318 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • System utilities suite 1
  • Very effective tool 1

Customers don't like

  • Trickery5
  • Problem or help skills3
  • Questionable customer service3
  • Anything at all--0 help in downloading2
  • Idiots2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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